Skip to main content
BestProsInTown

Home Instead

4.8 65 reviews
Overall rating
4.8
out of 5
65 reviews
5 star 89%
4 star 6%
3 star 0%
2 star 2%
1 star 3%

About Home Instead

Home Instead is a senior home care provider in Northborough, MA, offering a range of services such as respite care, Alzheimer's care, outpatient care, short-term recovery, elderly companionship, seniors transportation, medication reminders, and doctors appointments. The company has received positive reviews from its clients, who praise the capable and caring caregivers. Clients have highlighted the excellent service and dependability of the Home Instead team, with specific mentions of caregivers like June, Carol, Karen, Cheryl, and Jenny. The office staff has also been commended for their efficiency and attentiveness to clients' needs. Overall, Home Instead is recognized for its commitment to providing high-quality senior care and for its ability to become a trusted part of the families it serves.

Aug 2026
5.0
Could not have gotten through caring for mother in her final years, particularly without CNA Alex, who extended her hours, was so good at her job that the hospice nurses always spoke well of her and suggested she should become an RN. The team at the office were quick to find replacements when someone suddenly bailed out, but Alex had become so indispensable to my mother that there was no one else she wanted to see. Thankfully, Alex was willing to always show up. She made the experience bearable while always cheerful and willing to watch some odd movies.

If you are looking for home care support, Home Instead is a great company to work with.
Jul 2026
5.0
My mother received 24 hour care from Home Instead, Northboro. I was very pleased by the level of care that she received from them. She liked all of her aides once things got established, but the aides that she was closest to were Paula, Patricia, and Kim. They provided both companionship and excellent care, and we are very grateful to them.

The office staff was also good to work with. When my mother had a brief hospital stay, the office staff arranged to have a care giver at her home with two hours notice when she was discharged. In addition, they made sure that she was fully covered during the two blizzards that we had last winter. There was never a period of time… read full review
Jul 2026
5.0
We had Home Instead for mom’s care. Everyone in the Administration team and all the care provides were wonderful, they were caring, respectful and professional. We would like to give a special thank you to Sharon, Cindy and Ketlyne. All of these ladies were wonderful, cared for mom like she was family. All three treated mom with love, care and respect. We feel that this allowed mom to be in her own house and have the extra care needed.
Thank you for everything
Photos of Home Instead, 386 West Main Street Suite 14,  Northborough
All 17 photos

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Good to know

  • accepts credit cards

Location

386 West Main Street Suite 14, Northborough, MA 01532

Explore More Businesses Nearby

For local businesses

Is this your business?

Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.

Write a review

Home Instead · 386 West Main Street Suite 14, Northborough, MA 01532

Your rating *

Write what you would want to read before calling. Please leave out contact details.

Photos optional

Add a photo

Home Instead

Photos of the work, the vehicle or the premises. They appear on the profile once reviewed.

Call Directions Website