About Hertz Car Rental - North Attleboro - Washington Street HLE
Hertz Car Rental on North Attleboro's Washington Street offers a variety of vehicles, including luxury, sports cars, electric vehicles, SUVs, vans, and trucks. Customers generally find the pick-up and drop-off process quick, with clean cars and friendly staff. However, some have experienced issues with not receiving the specific vehicle they requested, and on certain occasions, were called on the day of pick-up to be informed that no car was available. The staff, including Kathy, Brittany, and Derryl, have been praised for their helpfulness and understanding, especially in situations where the desired vehicle was not available. Kathy made the paperwork easy and thoroughly reviewed the car, while Brittany and Derryl went above and beyond to secure a car for customers in need. Overall, while there have been some issues with vehicle availability, many customers report positive experiences when everything runs smoothly. The staff's helpfulness and the cleanliness of the cars are often praised, making it a generally reliable rental location for most customers.
I needed a rental while my vehicle was in the auto body shop for repairs. Kathy picked me up at Gaumond's when I dropped my car off. She made the paperwork very easy and understandable, and thoroughly reviewed the car with me (Kathy made note of prior damage). Midway through the 20 day rental, I exceeded my debit card's daily maximum. I returned the same day to make it right. A super experience from start to finish.
I had reserved a car online and when I went to pick it up, there weren't any cars available. My father (who lives in CT) had been taken to the hospital and I needed to get there. When I explained the situation to Brittany (Kivlehan), she made it work for me. Mind you, this was Saturday at 11:00am before a holiday weekend. I know her hands were tied but Brittany went above and beyond to help me. I'm giving the process 4 stars (because if there aren't any cars available, you shouldn't be able to reserve one) but if I could give Brittany a 10, I absolutely would!
I rented a car from them and I forgot something in the car and they went out of their way to make sure I got it back I'm a mailman so I don't have much time to go over there because I work from 7:30 in the morning to 6:30 at night 7:00 sometimes and they delivered to my house I am very appreciative