About N.E.T.R., Inc.
N.E.T.R., Inc. provides professional and friendly ductless heating and A/C services, as well as HVAC system maintenance. Their staff is courteous, timely, and helpful, always striving to ensure customer satisfaction. Customers have praised the team for their quick thinking and expertise during installations like the heat pump. The head installer shows flexibility and redesigns plans as needed. Technicians like Terrence, Daniel Ruiz, and Jesse are known for being punctual, professional, and thorough. They take time to explain how to run and maintain units properly, ensuring everything is working perfectly. Daniel's recent maintenance work on mini splits included wearing booties, communicating well, and securing insulation with zip ties. Jesse's calm and trustworthy demeanor, along with his attention to safety concerns, has left a positive impression on customers. His initiative and customer focus make him a valuable representative of the company. Customers also appreciate the courteous and reliable service during installations from Justin and Marvin. Overall, N.E.T.R., Inc. is highly recommended for their quality work, friendly staff, and customer-oriented approach, despite minor improvements needed in installation layout considerations.
The technician, Jaden, was friendly, efficient and on time. He explained everything he was doing for my HVAC service. I have the annual service plan and it's very affordable. I highly recommend NETR!
Had a great experience with NETR/SILA for maintenance (Manny) and cleaning (Terrence) of our mini splits. They were both incredibly professional and friendly. I feel relieved knowing all is well w our AC as we head into the summer! Cleaning was expensive but they helped explain what home maintenance I can do to extend the time in between needing another deep clean which I really appreciated.
Tony Rios came this morning to service my HVAC.........on time, and explained to me what and why he was doing during the visit; also gave me a heads-up on which filters to buy and explained how to avoid buying a product that was not efficient.