Hoffman & Kelley Plumbing & Heating, LLC has been a trusted business in Andover and North Andover, MA since 1953, known for their honest, efficient, and skilled technicians. Their reputation for quality work and excellent customer service remains strong even after a recent change in ownership. They provide accurate onsite project estimates and fair pricing while prioritizing long-term relationships with homeowners. Customers have praised their work, including plumbing repairs, spigot replacements, and HVAC installations. The owner, Jesse Lelievre, along with technicians, have been recognized for their dedication to doing the job right. Reviews highlight the company's professionalism and responsiveness, with many noting quick service, such as a water heater replacement completed within hours. Additionally, customers appreciate the competitive pricing and high-quality products. Hoffman & Kelley is highly recommended for all plumbing, cooling, and heating needs, with many stating they will return for future projects.
Tom was extremely professional, very knowledgeable, kind and patient. He took time to answer my questions and explain why and what he was doing. He worked efficiently and thoroughly, paying attention to details without rushing. I feel truly lucky to have found such an amazing service provider and local family-owned company. Whenever possible, I endeavour to support the smaller business owners in my community. Thank you to Tom and Jesse, the owner, for their prompt response, excellent service and very reasonable pricing. I will absolutely be calling on your company again for all my plumbing and HVAC needs in the future.
Aug 2026
5.0★★★★★
He was excellent. Worked hard to find a unit that fit our needs. left all very clean and neat.
Aug 2026
5.0★★★★★
Great job by Tom. Always explains what he is doing and cleans up after the job is complete. I would highly recommend Hoffman and Kelley.
