Milford Gastroenterology Associates

Dec 2023

This was my second '5 year' colonoscopy with these folks. Again I give them an A. From the moment I called them till I was being wheeled back out to the parking lot things went very smoothly. And though I am still tired from the prep, bad sleep the night before and so forth I had to write how wonderfully I was taken care of. Yes, it can be hard to reach them on the phone but I did a few times and a few times I left a message and had my call returned same or next day. And the questions I had were answered with care and I felt like I was not alone as these days; ask around, if you even need to, but the old culture of lots of time with any health provider office is 'gone...read full review

Nov 2023

So they called me because they had a cancelation and missed they call but Immediately called right back and I ask for my spot and they said they already gave it away.. no voice-mail from them or anything giving me the chance to answer to get the spot or to return there call.. and after I said it was unprofessional not giving someone a chance to to take it. She really said ohh well..you already have an appointment December 5th see you them and then hung up the phone without and hesitation... I would give them less than 1 star

Oct 2023

Made an appointment for my Colonoscopy at this Milford location. The front office staff was very nice and attentive. The Assistant was fine. The PA David who discussed the process had minimal customer service ability and lack of compassion. A cold fish. He was more concerned about irrelevant non issues not related to this procedure which my doctor was well aware. I am under the believe because I had "no real" underlying health issues missing vaccinations (Covid, etc...) on the provided report he had an issue with me which was very visible. I should have looked at these reviews as others noted prior. I cancelled actual procedure and decided to travel to my last doctor.