I needed new optometrist, because my former retired.
Had my 1st appt with Elliott Eye practice January 2025.
Saw Dr Makenzie Elliott in the Milford office for my initial appointment.
I was very pleased with my eye exam: the technicians, staff and Dr Makenzie Elliott - all Excellent !
Short story: I ordered 3 pair of eyeglasses. (Occupational and driving eyeware lenses ordered.)
My eye prescription is a complicated one so when I received all 3 pair of eyeglasses completed in just 8 days, I was flabbergasted and pleased beyond measure.
My previous experience in my +45 yrs wearing eyeglasses was that getting new eyeglasses was always +3 week to ++ month waiting period before completion. I accepted that as normal and necessary given my prescription.
Well Dr Makenzie Elliott and Kathy in Optical dept totally exceeded my expectations. Thank you so very much.
About Elliott Eye Doctors | Optical Shoppe
Elliott Eye Doctors | Optical Shoppe is a clean and well-regarded business with knowledgeable staff and doctors. The office environment is described as spa-like, making the experience comfortable. Customers have praised the helpfulness of the staff, especially in selecting glasses.
The practice is known for its professional service and punctuality. Many customers have expressed satisfaction with their experiences, particularly with Dr. Makenzie Elliott and the attentive staff. They have noted the quick turnaround for eyeglasses, with some receiving their orders in just 8 days, which is impressive compared to previous lengthy wait times.
Additionally, the practice has shown a commitment to helping patients with specific needs, including those with complex eye issues and special requirements. However, some customers have expressed frustration with the scheduling policy for multiple family members, leading to changes in their preferred doctor. The practice has responded to this feedback thoughtfully, demonstrating a commitment to customer satisfaction.
Reviews
Awesome experience ! So helpful and professional! Thank you! ⭐️⭐️⭐️⭐️⭐️
Dr. Elliot and her staff are nothing short of amazing. As someone who has somewhat complex eye issues, Dr. Elliot has put me at ease as she is so knowledgeable and truly wants to do whatever she can to help her patients. The office staff are very kind. My whole family goes here now including my son with Autism who they are truly great with. I highly recommend them and would not go anywhere else!
Photos
Hours
Monday 9:30AM - 5:30PM
Tuesday 9AM - 5:30PM
Wednesday 9:30AM - 7PM
Thursday 9:30AM - 7PM
Friday 9AM - 5PM
Saturday 8AM - 2PM
Sunday Closed
Good to know
- walk-ins welcome
- wheelchair accessible
- accepts apple pay
- accepts credit cards
- accepts cryptocurrency
- private lot parking
- free wi-fi
- accepts insurance
- gender-neutral restrooms
- open to all
- bike parking
Location
196 East Main Street Suite 28, Milford, MA 01757
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