Reviews for Mr. Rooter Plumbing of Southern Massachusetts
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From Mr. Rooter Plumbing of Southern Massachusetts
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards
Ratings
Google: 4.6/5
BBB: No Rating
Mr. Rooter Plumbing of Southern Massachusetts
623 R, Wareham St, Middleborough
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Title: Outstanding Service Beyond Their Service Area Rating: 5/5 Stars Review: I recently found myself in a bind with a plumbing issue while residing outside of Mr. Rooter's S. MA usual service area. Despite this, they went above and beyond to accommodate me. Initially, I reached out, providing photos of the problem, and they promptly provided an estimate based on those visuals. Their commitment to customer service was evident from the start. They scheduled a service date promptly, understanding the urgency of the situation. When the technicians arrived, I was impressed by their punctuality and professionalism. Upon assessment, the technician not only provided a quote within the budget I had expressed but also offered a range of solutions to resolve the plumbing and drain pipe issues. Their expertise and knowledge were apparent, and they took the time to explain each option thoroughly, ensuring I was well-informed to make the best decision for my situation. Throughout the entire process, from initial contact to completion of the job, Mr. Rooter's team remained courteous, attentive, and highly professional. Despite the logistical challenge of being outside their typical service area, they delivered exceptional service without hesitation. I wholeheartedly recommend Mr. Rooter to anyone in need of plumbing services. Their dedication to customer satisfaction, coupled with their expertise and professionalism, make them a standout choice in the industry. I wouldn't hesitate to seek their assistance again in the future. Thank you, Mr. Rooter, for your outstanding service!
Had them install hot water heater 2 years ago. When I was getting my furnace serviced they noticed a propane smell coming from the hot water heater. I called Mr. Rooter asap and they were there the next day to fix the issue free of charge. Thank you guys.
The guys were on-time and great ;-) I thought they did an outstanding job and were done in about 4 hours ;-) The unit works as advertised and I'm a happy camper!! The price was right and the job was completely done and done right!!Update 01-20-2024Mr. Josh was on-time and absolutely great ;-) I thought he did a wonderful job and answered all my questions and fixed the burner/house heater completely ;-) The company is as great as thy advertised and lives up to and exceeds my expectations! I'm a happy camper!! Mr. Josh treated the job as if he owned the company! He is someone you want working on your problem and your company! Mr. Josh did the job right the first time!!...read full review