I have been a customer for over 20 years at my current residence and much longer than that in total. I have found them to be one of the best service providers I have dealt with. Their prices are reasonable and their service and technicians are phenomenal. Being an electrician and service technician myself I am uniquely qualified to judge their company and service. I would and have recommended them many times and have never regretted it.
About Medway Oil & Propane
Medway Oil & Propane has been serving the MetroWest Massachusetts area since 1954, providing high-quality heating oil, propane, and diesel, along with installing and servicing HVAC equipment. Their dedicated team is known for being dependable, friendly, and helpful, resolving customer issues promptly and efficiently. With a focus on customer satisfaction, Medway Oil & Propane's staff are ready to assist with any problems that arise, offering super fast service and clear explanations of their services. They have earned a reputation for professionalism, promptness, and expertise, making them a trusted choice for home comfort needs. Their staff is skilled and professional, ensuring customers understand any issues with propane services. Customers appreciate the exceptional service, with many expressing gratitude for how quickly the team responds, even in after-hours situations. The commitment to customer care has helped Medway Oil & Propane build a loyal customer base, with many recommending their services without hesitation.
Reviews
If you want to work with a company who values and demonstrates complete integrity, give Medway a call. Jeffrey and his crew are a total class act: their responsiveness, professionalism, competence, and customer service is above and beyond. My family of seven is new to the area, and we neglected to check our oil tank before the cold weather hit. We were stranded with sick kids on a weekend without heat, and Jeffrey went out of his way to make sure we were taken care of. After calling six other local companies who were unresponsive or unable to help us on the weekend, I called Medway. Even though we are a bit remote, and we didn't have a previous contact, Jeffrey volunteered to help. He even called back to follow up with me to ensure we'd be taken care of! He and his crew showed up promptly, offered professional and helpful advice, and took care of issues arising from the previous owners' lack of maintenance. We are now loyal customers for life. Thank you, Jeffrey and Medway crew!!
We've been a customer of Medway Oil and Propane coming up on 20 years. They've always been exceptionally responsive and helpful for our normal fuel deliveries and system maintenance, but this year we gave them a much bigger challenge: To completely replace our entire heating and central air conditioning systems with new equipment, while simultaneously switching from oil to propane, all with minimal disruption. This massive project involved not only installing new lines and piping and integrating the necessary existing lines along with all the new equipment and some previous equipment, but removing a huge central air conditioner, two large oil burners, and two huge oil… read full review
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
37 Broad Street, Medway, MA 02053
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