Purchased a Kioti CK2620 a few months ago, which the process was clean, simple, and efficient. A couple of weeks ago I had a one-off warranty issue with the machine. The Team at Smith and Sons was able to pick up, diagnose, and order parts for my tractor, all within a couple of days of me calling them. They were extremely communicative and kept me up to speed on everything that was happening, and was able to turn around the machine on a short deadline as I had a major project it was needed for. I’d love to give a shoutout to Jack and the rest of the team over there for the outstanding service and experience.
Recently bought a Kioti CK2620 from Smith and Sons. From initial contact to tractor delivery, the service was great. Communication was good, the process was easy, and I was never waiting for information or a call back. Bruce Gemmill was great and kept me in the loop at every step of the way from start to finish!
I would recommend them for purchasing new equipment or any other services that they offer.
September 2025
Purchased my Kioti tractor at a different dealer and wasn’t happy with the service there. Had an electrical problem pop up and decided to bring it to this location. The service department tried to trouble shoot with me over the phone and when that didn’t fix the issue they were happy to take a look at it. They were able to find and fix the issue and cover it under the manufactures warranty. Drop off to pickup was 2 days and communication was great, even showed me pictures of wire and where it was grounding out due to incorrect installation at the factory.
Purchased a Kioti CK2620 a few months ago, which the process was clean, simple, and efficient.
A couple of weeks ago I had a one-off warranty issue with the machine. The Team at Smith and Sons was able to pick up, diagnose, and order parts for my tractor, all within a couple of days of me calling them. They were extremely communicative and kept me up to speed on everything that was happening, and was able to turn around the machine on a short deadline as I had a major project it was needed for. I’d love to give a shoutout to Jack and the rest of the team over there for the outstanding service and experience.
If you’re considering purchasing... read full review
Recently bought a Kioti CK2620 from Smith and Sons. From initial contact to tractor delivery, the service was great. Communication was good, the process was easy, and I was never waiting for information or a call back. Bruce Gemmill was great and kept me in the loop at every step of the way from start to finish!
I would recommend them for purchasing new equipment or any other services that they offer.
Purchased my Kioti tractor at a different dealer and wasn’t happy with the service there. Had an electrical problem pop up and decided to bring it to this location. The service department tried to trouble shoot with me over the phone and when that didn’t fix the issue they were happy to take a look at it. They were able to find and fix the issue and cover it under the manufactures warranty. Drop off to pickup was 2 days and communication was great, even showed me pictures of wire and where it was grounding out due to incorrect installation at the factory.