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Ulta Beauty

3.6 142 reviews
Cosmetics, Cosmetics & Beauty Supply, Hair Salons
Overall rating
3.6
out of 5
142 reviews
5 star 58%
4 star 8%
3 star 4%
2 star 3%
1 star 27%

About Ulta Beauty

Ulta Beauty is the largest beauty retailer in the US, offering a wide selection of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including popular names like Tarte and Fenty. The store features over 25,000 products, along with exclusive lines such as Kylie Cosmetics and Olaplex. Customers appreciate the Conscious Beauty section, which includes vegan and cruelty-free options. The Salon at Ulta Beauty provides various services, including haircuts, makeup applications, and brow services, with both appointments and walk-ins welcome. Customers praise the friendly and helpful employees who make each visit enjoyable, often feeling nicely looked after. The staff, like Destiny, are professional and make clients comfortable while delivering great results. The store's atmosphere is welcoming, and many customers enjoy shopping next to nearby stores. Although some customers noted higher prices and issues with defective products, the overall experience at Ulta Beauty remains positive, with a strong commitment to customer satisfaction.

Aug 2026
5.0
Absolutely LOVE this salon & the experience we had there with SHANNON!
My daughter has had some less than amazing experiences with past salons and was super anxious about having her hair done.
Not only was everyone super warm and welcoming, but Shannon was an absolute boss! She listened to what my daughter wanted in terms of cut, color and explained things as she went...what she was doing, upkeep of the hair post appt etc.
She even explained the Ulta app to me and explained how the rewards program works.
After the appointment my daughter said she absolutely loves her hair and is no longer afraid of salons/getting her hair done.
I would 1000% recommend this salon and Shannon… read full review
May 2026
5.0
Yasmine R the stylist did an absolutely amazing job on my hair! From the moment I sat in her chair, she was professional, attentive, and really listened to what I wanted. She took her time, paid attention to every detail, and made sure my hair looked and felt incredible. My style came out even better than I imagined—beautiful, polished, and exactly what I was hoping for…Yasmine is talented, kind, and clearly passionate about what she does as a stylist. If you’re looking for someone at Ulta Beauty who will make you feel confident and beautiful, I highly recommend booking with Yasmine R!
Mar 2026
5.0
My mom started getting her hair done by Shannon and she fixed her hair and made a huge improvement. I live in nc but had to travel for business and I had gotten my hair done in nc but it didn’t come out the best so while I was in Massachusetts I made an appointment with Shannon and she fixed my hair too! I will try to schedule my hair appointments around my trip to Massachusetts. Her and Elise are the best!
Photos of Ulta Beauty, 15 Holyoke St,  Holyoke
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Hours

Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  •  offers same-day delivery
  • walk-ins welcome
  • bike parking

Location

15 Holyoke St, Holyoke, MA 01040

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Ulta Beauty · 15 Holyoke St, Holyoke, MA 01040

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