About Geek Squad

Geek Squad offers repair, installation, and setup services for various tech devices at over 1,100 Best Buy stores. Their agents can fix most makes and models, regardless of where they were purchased. They provide computer, tablet, TV, home theater, car stereo, GPS, cell phone, and home appliance repair services. Geek Squad's experts are helpful and knowledgeable, often going above and beyond to resolve issues. They can connect remotely to fix problems and even check devices for additional issues. With a membership, customers can receive exceptional support and guidance on getting the most out of their technology. Some customers have reported that agents may suggest upgrading older devices, but overall, Geek Squad provides fair pricing and excellent service.

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Reviews for Geek Squad

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Dec 2025
I went to Best Buy to bring my gamer PC to remove Secure boot. The work was done immediately. The staff was very friendly and great listeners. I would definitely bring my PC back anytime. I have an issue with it. Good job guys keep up the good work.
May 2024
Geek Squad was so helpful fixing printer, connection, & computer issues! They transferred me to the right people over the phone & connected remotely to fix the problems, then they even checked my device for any other issues & fixed them too! This membership is priceless, & they're located pretty close-in Best Buy at the Holyoke Mall! Thank you so much, Geek Squad saved the day!
Jan 2024
I was trying to find a place to review the geek squad members themselves after my service but never received an email for a review so I decided to leave one here! Ben and Amante helped me out at the Holyoke location and they were extremely helpful, very kind, and easily best experience I have had with the geek squad. Just wanted to thank them for their kindness and loyalty to helping the customer!