Franklin Veterinary Clinic is a veterinary practice that has been providing care for pets since 2001. The clinic is known for its caring and compassionate approach, with a team that includes highly regarded veterinarians and veterinary technicians. The staff is described as kind and understanding, taking the time to make both pets and their owners feel at ease. They are praised for their communication skills, fully explaining the situation regarding the pet's health and providing clear instructions.
The clinic is experienced in treating small animals, which can be hard to find. It is recognized for its high level of care and for showing love and value to pets. Many clients have noted that the practice does its very best to meet the needs of beloved pets and owners. The team is personable and accommodating, and the clinic has a reputation for being responsive and organized.
However, there have been recent changes in the clinic's scheduling process that have caused some frustration among long-time clients. Some pet owners have experienced difficulty in scheduling urgent appointments, with staff making judgment calls based on availability rather than urgency. This has led to some dissatisfaction and concern among clients, who hope for a return to the clinic's previous level of accessibility and compassion. Despite these challenges, many clients continue to recommend Franklin Veterinary Clinic for quality pet care, highlighting experiences where urgent situations were handled promptly and effectively.
I had 2 health concerns regarding my 12 year old shih tsu. His hearing seemed to be failing and he was limping on his right front leg. As always the staff is caring and patient. I appreciate that treatment discussions included a conservative and less expensive approach. For now his hearing will be monitored and simple pain meds seem to be helping with the limp.
I have 2 shelter kitties now almost 5 years old and they are well taken care of by this Vet Clinic. Very attentive and patient with my wild cat and then the shy one too. That includes me as I ask a lot of questions! They are very nice too.
My Pittie/staffie mix absolutely loves Franklin Vet! She gets so excited, you would think she’s going on a trip to the “bark park” aka dog park, each time she has an appointment. The staff is so amazing and accommodating! Couldn’t ask for a better vet!!
430 East Central Street, Franklin, MA 02038
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