Professionally I have worked with Hogan for the past year. They service and manage the phone systems and software that we use at work. Working with Hogan is a win for two reasons: their customer service is prompt and communicative, and the phone issues that pop up are addressed immediately. I love that I can reach my rep via email, and she always responds right away. Furthermore, I have yet to have had a problem that has stumped her. It's extra nice that they are local, but even if they weren't, I'd still be a fan.
About Hogan Technology
Hogan Technology is a trusted provider of managed IT services, VoIP phone systems, and structured cabling for small to mid-sized businesses in Western Massachusetts and Northern Connecticut. Serving clients in various sectors such as medical, legal, manufacturing, and service industries, they focus on keeping technology secure, responsive, and operational without interruption. Known for their professionalism and quick response times, Hogan offers proactive cybersecurity, reliable IT support, and customized phone systems tailored to each business’s needs. Their local team is dedicated to providing exceptional service, working diligently until problems are resolved and systems are secure. Clients appreciate Hogan’s thoroughness, expertise, and friendly approach, often switching from larger companies due to their responsiveness and personalized support. Hogan’s staff is experienced and provides in-person support and training during installations, ensuring smooth and successful projects. Whether managing phone systems, network setups, or cybersecurity, Hogan Technology strives to deliver solutions that keep businesses running smoothly and securely. Their commitment to quality service has made them a highly recommended partner for companies that depend on technology for daily operations. Serving the 413, 508, and 860 area codes, Hogan Technology is a reliable local partner for all technology needs.
Reviews
Hogan Technology has been managing our telephone systems (VOIP) as well as our networks for many years now. We had a very smooth installation process and the continuing maintenance of the infrastructure has proceeded very smoothly. Issues, though minor in nature, are promptly addressed. Hogan Technology have been fair in their pricing and seamless in their billing procedures. Our trusting relationship with Hogan has been established over many years and we are comfortable in strongly recommending them for the various services they provide.
We recently worked with Hogan Technology to install a new phone system in our office, upgrading from a very outdated setup. The process could have felt overwhelming, but their team made it easy from start to finish. They were clear, communicative, and efficient throughout, and we felt confident every step of the way. Autumn was especially responsive and did a great job walking us through everything. We would highly recommend Hogan to anyone looking to upgrade their technology.
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Location
81 East Street, Easthampton, MA 01027
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