Awful. Terrible. Unresponsive and when you need tax documents by a deadline they don't care to even return a call. We were trying to get pre approved for a mortgage and we've been waiting days to hear back from anyone! Unprofessional.
Feb 2025
Got my taxes done here for a few years, last year the tax preparer made a mistake that resulted in me being audited. Ignored my phone calls and texts, had to hire a tax attorney to fix the issue. Mistakes happen, but would have been helpful is I got a call back
Nov 2024
I filed my taxes with this company in 2021. The IRS sent me a notice that my taxes were not filed. Now ai have to pay penalties and interest and they don’t respond to my calls, message.
Awful. Terrible. Unresponsive and when you need tax documents by a deadline they don't care to even return a call. We were trying to get pre approved for a mortgage and we've been waiting days to hear back from anyone! Unprofessional.
Got my taxes done here for a few years, last year the tax preparer made a mistake that resulted in me being audited. Ignored my phone calls and texts, had to hire a tax attorney to fix the issue. Mistakes happen, but would have been helpful is I got a call back
I filed my taxes with this company in 2021. The IRS sent me a notice that my taxes were not filed. Now ai have to pay penalties and interest and they don’t respond to my calls, message.