Reviews for PetSmart
Write a reviewHours
Monday: ClosedTuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 9AM - 6PM
Ratings
Google: 4.2/5 Facebook: 3.5/5 Foursquare: 7.4/10 Nextdoor: 21 ❤️PetSmart
490a Memorial Dr, Chicopee
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Lovely store. Very clean environment. My only concern was with the amount of invertebrates that they had that were dead and the lack of employees to help customers. I was able to Google the questions that I had because an employee wasnt able to assist me in time, but check-out was smooth and hassle free.
This review is for grooming service only. My dog's grooming service provided my Jaime was amazing! Got the $73 furminator package, and my dog walks like a ninja from the awesome nail trimming. I also paid for the essential addon and didn't realize my dog didn't get a bow or spritz of cologne as advertised so I wasn't sure if the other services that were included in the addon were rendered or not. Called the store and spoke with the grooming office manager, and she offered a refund for the addon. I am super satisfied and will definitely be taking my dogs here from now on and book a service with Jaime because my dog was very well taken care of. Also, if you want your dog's...read full review
Allaina is the best employee I've ever met! She is the nicest PetSmart attendant I wish I got someone like her at every store I walked in to. Also her beauty is very disarming... She has a way about her that makes everything okay