About Granite Plus
Granite Plus, a well-regarded countertop and home improvement company, has consistently earned excellent reviews from satisfied customers. The service team at Granite Plus is known for being friendly, helpful, and efficient, always going the extra mile to ensure customer satisfaction. Customers have praised the "beautiful" new countertops and the top-notch quality of installations. One customer highlighted the fantastic selection available for various projects, including two kitchens and a bathroom. The skilled installers, led by Tony, are recognized for their professionalism and thoroughness, addressing every question and ensuring everything is perfect. Their attention to detail is noted as being second to none, with one customer mentioning how they promptly handled a trimming issue on the same day. Granite Plus' competitive pricing is also a point of appreciation, with quotes significantly lower than major retailers. Customers value the ability to browse and select the perfect granite slab from the company's own supply yard, enhancing the personalized shopping experience. The quick turnaround time has been commended, with templates taken within a week and installations completed shortly thereafter. Recent feedback emphasizes the excellent customer service and affordability of Granite Plus. Customers have reported outstanding experiences from selecting counters to the finished product, with the team accommodating various schedules. The templating process has been described as fascinating, and the craftsmanship in cutting and polishing is recognized as fantastic. Overall, Granite Plus has shown a strong commitment to excellence in customer service, quality workmanship, and competitive pricing, making it a trusted choice for homeowners seeking top-quality countertops and home improvement solutions.
Any trustworthy review should give the benchmarks for the reviewer’s judgment. Is this place good? Compared to what? Strawberry ice cream? …or a poke in the eye with a sharp stick? So, what follows is quick context comparing Granite Plus to the competitors we initially experienced: 1) Home Depot. We initially looked at Home Depot for our kitchen counters. Other than my usual 10% veterans discount, their prices were highest, next only to boutique countertop specialty shops. Also, their timeframe for installation was 12 to 15 weeks. Three months without a kitchen? 2) Lowes. Lowes had a 30% off sale for the type of granite we really liked. So we bought it, paid $1300 deposit. We were excited until 8 days later when we got a call from their installer stating our granite was out of stock and they didn’t know when it would be available. This is where it gets much worse. Lowes retails the granite in their flooring section. They farm out the installation to another company, who then sources the granite from a third entity. By now the Lowe’s sale was over, and Lowes Customer Service refused to talk to us stating our contract was with the installer. (Not even true, because our credit card statement for the deposit on the unobtanium granite stated Lowes as the source of the debit. Besides, you think Lowes would give up floor space for countertops if they weren’t making money?) In short we experienced Lowes finger-pointing all over the place, but no Lowes interest in relieving our order that was now two thousand dollars more than the contract we originally signed for similar granite. We cancelled our order and will never use Lowes install services again. Never. Never. Ever. 3) Various countertop specialty shops. We got several price quotes from a variety of countertop places, all of whom apparently sourced their granite slabs from a third party supplier. I call these shops “boutique” because their prices are thousands of dollars more than available elsewhere. Thing is, granite is granite. It’s either polished or not, fissured or not, installed correctly or not. Boutiques sell, I guess, prestige for the extra money. Fine if that matters to you. 4) Granite Plus in Chelmsford, MA. Unequivocally our best experience for every reason that matters. One, they came recommended by Universal Factory Direct in Portsmouth, NH, a source for quality kitchen cabinets at blue collar prices with whom we had a positive experience. Two, Granite Plus owns their own supply yard where you browse the actual granite slab you want to buy…in stock. Three, Granite Plus pricing came in—no, really—two thousand dollars LESS than the Lowes 30% off price for the same quality granite. Seriously. Really. Better than Lowe’s sale price. But also understand this, the Granite Plus price for our project would have been even lower by a thousand dollars except my wife fell in love with a high-end slab. (She fell in love with a high-end slob 45 years ago, but that’s another story.) Four, a lady escorted us through the supply yard and answered every question with detailed knowledge. She acted like a highly informed guide, not a sales lady. Five, the time frame was way faster than anyone else. Within a week, a template guy was out taking measurements. In less than a week, the installers arrived. Six, the template guy and the two installers were solid. You know, it can be hit or miss on sketchy delivery or service guys. Not these guys. They were decent people who cared about our opinion. Lastly, six, the install is flawless. You can’t see the countertop seams, the measurements were spot-on, and the caulking was clean. So…now you know why I put in the context of other experiences. If I had just started raving, you’d not be able to trust my review. You wouldn’t know how uncharacteristic it is for me to give a top rating. Give Granite Plus (And Universal Factory Direct for cabinets as well) a chance to look at your project. If you’re not one of those twerpy people who have no end of last minute changes and unreasonab
Any trustworthy review should give the benchmarks for the reviewer’s judgment. Is this place good? Compared to what? Strawberry ice cream? …or a poke in the eye with a sharp stick? So, what follows is quick context comparing Granite Plus to the competitors we initially experienced: 1) Home Depot. We initially looked at Home Depot for our kitchen counters. Other than my usual 10% veterans discount, their prices were highest, next only to boutique countertop specialty shops. Also, their timeframe for installation was 12 to 15 weeks. Three months without a kitchen? 2) Lowes. Lowes had a 30% off sale for the type of granite we really liked. So we bought it, paid $1300 deposit. We were excited until 8 days later when we got a call from their installer stating our granite was out of stock and they didn’t know when it would be available. This is where it gets much worse. Lowes retails the granite in their flooring section. They farm out the installation to another company, who then sources the granite from a third entity. By now the Lowe’s sale was over, and Lowes Customer Service refused to talk to us stating our contract was with the installer. (Not even true, because our credit card statement for the deposit on the unobtanium granite stated Lowes as the source of the debit. Besides, you think Lowes would give up floor space for countertops if they weren’t making money?) In short we experienced Lowes finger-pointing all over the place, but no Lowes interest in relieving our order that was now two thousand dollars more than the contract we originally signed for similar granite. We cancelled our order and will never use Lowes install services again. Never. Never. Ever. 3) Various countertop specialty shops. We got several price quotes from a variety of countertop places, all of whom apparently sourced their granite slabs from a third party supplier. I call these shops “boutique” because their prices are thousands of dollars more than available elsewhere. Thing is, granite is granite. It’s either polished or not, fissured or not, installed correctly or not. Boutiques sell, I guess, prestige for the extra money. Fine if that matters to you. 4) Granite Plus in Chelmsford, MA. Unequivocally our best experience for every reason that matters. One, they came recommended by Universal Factory Direct in Portsmouth, NH, a source for quality kitchen cabinets at blue collar prices with whom we had a positive experience. Two, Granite Plus owns their own supply yard where you browse the actual granite slab you want to buy…in stock. Three, Granite Plus pricing came in—no, really—two thousand dollars LESS than the Lowes 30% off price for the same quality granite. Seriously. Really. Better than Lowe’s sale price. But also understand this, the Granite Plus price for our project would have been even lower by a thousand dollars except my wife fell in love with a high-end slab. (She fell in love with a high-end slob 45 years ago, but that’s another story.) Four, a lady escorted us through the supply yard and answered every question with detailed knowledge. She acted like a highly informed guide, not a sales lady. Five, the time frame was way faster than anyone else. Within a week, a template guy was out taking measurements. In less than a week, the installers arrived. Six, the template guy and the two installers were solid. You know, it can be hit or miss on sketchy delivery or service guys. Not these guys. They were decent people who cared about our opinion. Lastly, six, the install is flawless. You can’t see the countertop seams, the measurements were spot-on, and the caulking was clean. So…now you know why I put in the context of other experiences. If I had just started raving, you’d not be able to trust my review. You wouldn’t know how uncharacteristic it is for me to give a top rating. Give Granite Plus (And Universal Factory Direct for cabinets as well) a chance to look at your project. If you’re not one of those twerpy people who have no end of last minute changes and unreasonab
Any trustworthy review should give the benchmarks for the reviewer’s judgment. Is this place good? Compared to what? Strawberry ice cream? …or a poke in the eye with a sharp stick? So, what follows is quick context comparing Granite Plus to the competitors we initially experienced: 1) Home Depot. We initially looked at Home Depot for our kitchen counters. Other than my usual 10% veterans discount, their prices were highest, next only to boutique countertop specialty shops. Also, their timeframe for installation was 12 to 15 weeks. Three months without a kitchen? 2) Lowes. Lowes had a 30% off sale for the type of granite we really liked. So we bought it, paid $1300 deposit. We were excited until 8 days later when we got a call from their installer stating our granite was out of stock and they didn’t know when it would be available. This is where it gets much worse. Lowes retails the granite in their flooring section. They farm out the installation to another company, who then sources the granite from a third entity. By now the Lowe’s sale was over, and Lowes Customer Service refused to talk to us stating our contract was with the installer. (Not even true, because our credit card statement for the deposit on the unobtanium granite stated Lowes as the source of the debit. Besides, you think Lowes would give up floor space for countertops if they weren’t making money?) In short we experienced Lowes finger-pointing all over the place, but no Lowes interest in relieving our order that was now two thousand dollars more than the contract we originally signed for similar granite. We cancelled our order and will never use Lowes install services again. Never. Never. Ever. 3) Various countertop specialty shops. We got several price quotes from a variety of countertop places, all of whom apparently sourced their granite slabs from a third party supplier. I call these shops “boutique” because their prices are thousands of dollars more than available elsewhere. Thing is, granite is granite. It’s either polished or not, fissured or not, installed correctly or not. Boutiques sell, I guess, prestige for the extra money. Fine if that matters to you. 4) Granite Plus in Chelmsford, MA. Unequivocally our best experience for every reason that matters. One, they came recommended by Universal Factory Direct in Portsmouth, NH, a source for quality kitchen cabinets at blue collar prices with whom we had a positive experience. Two, Granite Plus owns their own supply yard where you browse the actual granite slab you want to buy…in stock. Three, Granite Plus pricing came in—no, really—two thousand dollars LESS than the Lowes 30% off price for the same quality granite. Seriously. Really. Better than Lowe’s sale price. But also understand this, the Granite Plus price for our project would have been even lower by a thousand dollars except my wife fell in love with a high-end slab. (She fell in love with a high-end slob 45 years ago, but that’s another story.) Four, a lady escorted us through the supply yard and answered every question with detailed knowledge. She acted like a highly informed guide, not a sales lady. Five, the time frame was way faster than anyone else. Within a week, a template guy was out taking measurements. In less than a week, the installers arrived. Six, the template guy and the two installers were solid. You know, it can be hit or miss on sketchy delivery or service guys. Not these guys. They were decent people who cared about our opinion. Lastly, six, the install is flawless. You can’t see the countertop seams, the measurements were spot-on, and the caulking was clean. So…now you know why I put in the context of other experiences. If I had just started raving, you’d not be able to trust my review. You wouldn’t know how uncharacteristic it is for me to give a top rating. Give Granite Plus (And Universal Factory Direct for cabinets as well) a chance to look at your project. If you’re not one of those twerpy people who have no end of last minute changes and unreasonab