About Roy-L Groomingdales
Reviews for Roy-L Groomingdales
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Monday: 8:30AM - 4:30PM
Tuesday: 8:30AM - 4:30PM
Wednesday: 8:30AM - 4:30PM
Thursday: 8:30AM - 4:30PM
Friday: 8:30AM - 4:30PM
Saturday: ClosedSunday: Closed
Roy-L Groomingdales provides excellent grooming services. The groomers are skilled and take the time to make pets feel comfortable. One client noted that their initially nervous dog had a fantastic experience and received the best haircut ever. Another client praised the groomer's kindness and how they took the time to calm their dog before the haircut. Both clients highly recommend Roy-L Groomingdales.
That’s where my mom used to take her dogs and that’s where my dog goes. He gets treated with love.
Roy has groomed my Golden Doodle for several years and has done an outstanding job. However my last cutting which was done by his assistant who did a TERRIBLE job. Make sure you have Roy do it. As an aside when I called to complain, I talked to his assistant and told him how bad it was. He wanted me to bring her back in so that he could attempt to improve the cutting. I wouldn't because of the current rain/wind storm. I then received a call back from Roy, who talked down to me as if I was a child. He said I was a complaining customer over the last several years. (If I was a complainer why did I always go back and also include a 15% tip with the payment). He then told me that I did not bring my Dog frequently enough. I guess every 6 weeks is not frequent enough. Finally, he then told me that he didn't want my business. No attempt was ever made to say that he was sorry for my dissatisfaction with their work. So mind your P's & Q's or Roy may not want you as a Customer. His business must be good.