About Zen Nails & Spa
Zen Nails & Spa is a highly recommended nail salon in Boston known for its friendly staff and relaxing atmosphere. Customers appreciate the attentive and knowledgeable technicians who take their time to deliver beautiful nails and excellent service. Many reviews highlight the high-quality gel manicures and pedicures, with some mentioning the great foot rubs and relaxing facials. The staff, including technicians like Amy and Lee, are praised for their professionalism, care, and ability to make clients feel comfortable and pampered. Customers often mention feeling like part of a family, thanks to the welcoming environment and lively music, especially the 90s hits played during visits. The owner is described as cheerful and friendly, adding to the positive experience. While most reviews are very positive, a few mention occasional issues like early chipping of gel nails or minor fixes needed after treatments. Overall, Zen Nails & Spa stands out for its combination of skilled craftsmanship, warm customer service, and a cozy, inviting setting, making it a favorite spot for those seeking quality nail care and relaxation.
Decided to check Zen nails out and so happy I did! My usual place, which will remain unnamed, did a terrible job on builder gel. Went to zen nails to get them fixed and got Amy. She did a beautiful job, such a perfectionist and really took the time to make sure I was happy with the way they looked. She gained a new client for sure. I will be going back to Amy.
This used to be my go to nail salon from 2013 to 2016. I wanted to give them a try again, but was disappointed with my manicure and pedicure. The customer service was great and everyone in there is very nice and friendly. However, I had to have them fix my pedicure because they applied oils and lotions to my feet and legs after my regular pedicure, causing the topcoat to bubble and smudge. After leaving and looking at my pedicure outside in the daylight, I found that there were more smudges and I went back inside and had them fix it. My gel manicure looked fine, but it hasn’t even been a week and there’s two chips already in it. I’ve never had a gel manicure chip...read full review
I had such a great experience from the moment I walked in. The staff members were fantastic, especially Lee. He took really good care of me and I felt fully relaxed. I love the music as well. I felt like I was at a family reunion as they play the latest 90 hits and it's so comforting. You must stop in and ask for Lee! He's amazing and a huge asset to the company. Exceptional customer service