About LensCrafters
Reviews for LensCrafters
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Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 9AM - 7PM
Friday: 10AM - 7PM
Saturday: 9AM - 6PM
Sunday: 11AM - 5PM
LensCrafters, located on 249 Hartford Avenue, is committed to providing excellent eyecare and a vast selection of premium lens solutions and designer brands such as Ray-Ban, Oakley, and more. They accept various vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, Cigna, and many others, welcoming all prescriptions. The service at this LensCrafters location is highly praised, with customers highlighting the exceptional professionalism, patience, and helpfulness of the staff. The team is recognized for honoring customers' preferences and making the shopping experience comfortable and enjoyable. Staff members, including Rhonda Meyers and Stacie, are noted for their knowledge and excellent customer service, guiding customers through the process with clarity and efficiency. Customers have appreciated the store manager's efficient and kind management, even during busy days. The staff's attentiveness and accommodating nature have left a strong impression, leading many to express their intentions to return and recommend the store to others. With a wide selection of frames and clearly marked prices, first-time customers have found the experience to be outstanding, with ample time given to choose the perfect frames without feeling pressured.
I found my way to the this LensCrafters after a not-so-great apptmt at a different LC location. David and Rhonda helped me resolve things with ease, and a little humor! My glasses were ready much earlier than expected, however I quickly discovered an issue with one of the lenses. Over the course of the next week I met nearly every member of the staff at this store as we worked to resolve this. I worried they thought I was nuts, as this flaw continued to surface in each new pair of lenses over and over. And yet this team continued to treat me with patience and kindness. David ultimately figured out the root cause of the problem, and once he did, have it resolved and my...read full review
Very nice place. David helped me with my sunglasses and it was probably the best lens-related(?) experience I've ever had. He's really attentive and has a great eye for detail. Ask for him if you can!
I’ve been here twice and it’s been a great experience both times! They take the time to help you find the best fitting frames, and take care to measure for your precise alignment for the lenses - while ensuring your prescription is accurately entered for the order. Very friendly and patient. Would 100% recommend. Rhonda and David both helped me today, and I remembered Richard from my first pair about 2 years back. Note that I already had a prescription and did not get an eye exam.