Best customer service ever! Our water system broke at 3pm on Christmas Eve! We called Friot's and the owner Dan picked up and tried to diagnose and fix the problem over the phone. He then drove to our house and fixed the problem within the hour. Truly a Christmas miracle!!
March 2026
Kiernan and Eli gave us above 5 star customer service. They were patient with all the questions we had and took the time to explain everything to ensure we felt comfortable and satisfied. Their craftsmanship and care was excellent and we now have a water softener and an R.O. System that provides us with excellent tasting water. Thank you Friots! We would absolutely recommend them and hire again for anything else we may need.
January 2026
If we could give Friots 6 stars we would! We woke up Saturday morning before an oncoming snowstorm with our water running orange. The individual who installed our water treatment system had retired years ago and on the recommendation of a neighbor we called Friots. Within minutes we received a callback and while on vacation, they walked us through steps we could do to troubleshoot and ultimately fix the problem! With some cell phone pictures and a brief FaceTime (all on Saturday morning no less!) we had our water problem fixed. The customer service, attention to detail and kindness was immensely appreciated. They went above and beyond and we cannot thank Friots... read full review
Best customer service ever! Our water system broke at 3pm on Christmas Eve! We called Friot's and the owner Dan picked up and tried to diagnose and fix the problem over the phone. He then drove to our house and fixed the problem within the hour. Truly a Christmas miracle!!
Kiernan and Eli gave us above 5 star customer service. They were patient with all the questions we had and took the time to explain everything to ensure we felt comfortable and satisfied. Their craftsmanship and care was excellent and we now have a water softener and an R.O. System that provides us with excellent tasting water. Thank you Friots! We would absolutely recommend them and hire again for anything else we may need.
If we could give Friots 6 stars we would! We woke up Saturday morning before an oncoming snowstorm with our water running orange. The individual who installed our water treatment system had retired years ago and on the recommendation of a neighbor we called Friots. Within minutes we received a callback and while on vacation, they walked us through steps we could do to troubleshoot and ultimately fix the problem! With some cell phone pictures and a brief FaceTime (all on Saturday morning no less!) we had our water problem fixed. The customer service, attention to detail and kindness was immensely appreciated. They went above and beyond and we cannot thank Friots... read full review