About Marra Flooring & Design
Marra Flooring & Design is a family-owned business that has been serving the New England area since 1995. The company offers a one-stop shop for flooring, design, and remodeling needs, located in the beautifully renovated Tilton Boot and Shoe factory in Ashland, Massachusetts. Customers have praised Marra Flooring & Design for their flexibility in working with budgets, honest recommendations, and commitment to customer satisfaction. They have successfully completed large flooring projects, seamlessly matching existing floors and installing new ones. The team is known for their professionalism, skill, and dedication, often bringing samples to customers' homes and working within their budgets without upselling. The final results are often described as "gorgeous" and transformative for the homes. Customers appreciate the family-owned, local nature of the business, feeling welcomed and valued. They highlight the kind, engaging staff, including Dylan, who is responsive and helpful, especially in coordinating projects and meeting tight timelines. Installers like Junior and Carlos are praised for being skillful, cleaning up well, and delivering beautiful results. One customer shared that their fallen leaf oak pure tech floor looks even more beautiful than expected. Overall, Marra Flooring & Design is highly recommended for its excellent service, quality workmanship, and personalized experience, with many customers planning to return for future projects. Their professionalism, expertise, and commitment to customer satisfaction make them a trusted choice for flooring and remodeling needs.
I had an outstanding experience with Marra Flooring & Design from start to finish. The level of customer service was exceptional. Everyone I worked with was knowledgeable, responsive, and genuinely invested in helping me find the perfect flooring for my home.
What really sets Marra apart is that they are a family-owned and operated business. You can feel the difference in the way they treat their customers. They take pride in their work, pay attention to the details, and make you feel valued throughout the entire process.
The quality of the flooring and installation exceeded my expectations, and the entire experience was smooth, professional, and stress-free....read full review
I had a great experience with those folks. Amazing customer service and great human beings!
We changed the carpet to hardwood floors which were sanded in place and polished. We also resanded and refinished the floors in the rest of the house. The project took almost 2 weeks but the final result is perfect to our liking. The team led by Cris is wonderful and took care of all small and big items. They were very accommodating made sure that the whole project moves as smoothly as possible. The sales team (Dylan) also were available as needed till the end of the project. Overall we are very happy to choose Marta flooring to do our floors and would highly recommend them.