Reviews for McGovern Subaru of Acton Service Department

Dec 2021

On their website they talked about Covid precautions and virtually all the customers wore masks and kept distance. However, I didn't notice a single staff person wearing a mask.
Aug 2021

Complete positive experience from the phone intake ("come right in!") to the kind people at the desk. Even when I parked in the wrong place. Only request is the address was confusing to me as an Acton novice. I had no idea if I was on Powdermill since the street signage wasn't great. This is a serious upgrade from my last visit in 2008 to the sales department! Yes, I have a long memory. I had agree with them on a price but when I got there, all of a sudden it was changed. I bought my car elsewhere. This time, what was quoted me was what was charged. Thanks so much.
May 2021

Had my 90,000 mile service on my outback. They honored my appointment (sadly, rare amongst service departments), had straightforward pricing, and I was out that afternoon. Getting a loaner car was totally painless. The rep did a good job explaining all the bullet points on the report.