About Vip Nails
Vip Nails is a popular salon known for friendly and skilled staff who enjoy their work. Customers often find it busy, especially on weekends, but can usually get in and out quickly during weekdays or early afternoons. The owner is consistently polite, and clients generally receive good nail and toe services from different technicians. However, some customers have experienced slow service and long wait times, particularly during busy hours, which can be disappointing. There are also concerns about unprofessional practices, such as hidden fees for card payments. Additionally, some clients have noticed rude behavior from certain staff members, including body language and language barriers that make them feel uncomfortable. Despite these issues, Vip Nails remains a favored spot for many, though some customers may choose to go elsewhere due to service or communication concerns.
The folks at VIP are great at their jobs! They seem to actually LIKE being there, which is great, because I like going there! They are typically packed all weekend, but you can usually get in and out quickly during a weekday or early afternoon. Update: The only downvote they get from me is that the Fox entertainment channel is constantly on the TV. Other than that, they're still the best in town.
I visited this location for nail and toe services before attending a wedding, but was disappointed by the unreasonable wait time. From 12:30 pm to 2:30 pm, the slow service was evident. Additionally, the business failed to inform me of a convenience fee associated with card payments. After disputing the charge, it was lowered to $3.50. I strongly believe that customers should not incur this fee, as it is a necessary business expense. Regrettably, the combination of slow service and unprofessional practices has led me to choose not to return to this establishment.
The owner is always polite, each time I go I always get someone different, I don't mind because I usually always get someone that does good work. Especially today ! But I'm assuming it's the owners wife that is always low key rude. The way she speaks toward certain customers, her body language and the way she has rolled her eyes, when she thinks you wasnt looking and it seems everytime I get there she starts speaking in her native language, looking in my direction and giggling and sometimes the person working on my nails will look up as to see if I'm noticing. They assume americans don't realize they are talking about you because you don't know their language. I stopped...read full review