About Southern Air Heating, Cooling, Plumbing & Electrical
Southern Air Heating, Cooling, Plumbing & Electrical is a home services company that operates in parts of Louisiana, including Shreveport, Monroe, Alexandria, Leesville, and Ruston. They focus on HVAC services and provide 24/7 emergency repairs at no extra charge. Customers appreciate the company's "Fixed Right Or It's Free" promise and other guarantees, which demonstrate their commitment to customer satisfaction. Clients highlight the courteous service and the technicians, who are described as honest, knowledgeable, friendly, and professional. Technicians like Sean Manes and Seth receive praise for their thorough work and professionalism. Customers find reassurance in the company's practice of sending a picture and arrival time text of the technician. Recent reviews mention excellent experiences with checkups and helpful installations. One customer appreciated a technician's effort to work with the water company to resolve issues and install shut-off valves for convenience. Another customer noted how Chris was prompt, courteous, and very informative during his evaluation. Additionally, Jedyah Taylor was recognized for amazing plumbing work, going above and beyond while keeping the customer informed. Overall, Southern Air Heating, Cooling, Plumbing & Electrical continues to be recognized for their reliable and friendly services.
Had a really good experience overall. From customer service to dispatcher to Layton coming out (during a downpour and flooded streets) and working on our unit to unclog the drain and prevent my ceiling from flooding, it went really well. They even worked with me when a Drs appointment ran long and I wasn't home for Layton to come by.
I just really appreciate the help and look forward to using them going forward.
He was prompt on time. Did a great job and finished in a timely matter.
If I could give Tim Preuett 10,000%, I absolutely would! His professionalism, quality of work, and responsiveness went far above and beyond my expectations. People like Tim are exactly who you want representing your company. He provided outstanding service from start to finish, and I truly appreciate his dedication and commitment to excellence. Thanks Tim and Southern Air!!!!