NELA Roofing is a roofing company based in Ruston that provides roof repair and replacement services. Customers describe the company as the best roof repair company nearby, offering affordable and efficient solutions, including metal roof installations and emergency repairs. The team provides expert guidance on roof replacement and insurance claims for roof repairs, with swift service. NELA Roofing specializes in both residential and commercial roofing and handles everything from leak detection to hail damage repair.
Reviews highlight excellent customer service and a highly recommended, premier roofing company. One customer explains that a project manager stopped by to discuss concerns about the age and wear on a shingled roof, was courteous and professional, performed a thorough inspection, answered all questions, and explained the process moving forward. Another customer states that NELA is the best group of people they have ever dealt with, that help arrived right away, and that the team gave great advice and does great work.
Customers share experiences with insurance claims. One customer had roof damage due to wind and hail, and after an insurance adjuster dismissed the claim and the roof later started leaking, the team assessed the roof and sat down while the customer called the adjuster; thanks to their expertise, the entire roof was approved by the insurance company in just a few days. The customer describes the team as extremely knowledgeable and professional and highly recommends NELA Roofing to anyone looking to purchase a new roof or having trouble with an insurance company denying a claim, giving a 10 out of 10. Another customer describes a quick inspection and tarping to hold over, help getting started with the claims process which went well, a fantastic job on the roof, and a final inspection, with everyone doing a phenomenal job from communicating to installation to working with insurance to complete the claim. A further customer describes an excellent job of taking care of their interests in dealing with the insurance company, arranging the installation of the new roofing, and perfect clean up, with quality delivered from start to finish.
POV: Get you a Megan ❤️❤️
Thank you Megan for all of your hard work and dedication. You’re the best!! My new roof looks amazing. When you get denied three times from your insurance company and about to give up. Megan, came through and got my insurance company to approve for me to receive a new roof. The contractors (roofers) were out early that morning and they worked hard to get the roof completed and the clean up crews were awesome.
Again thank you Megan @ NELA Roofing.
Justin got me started with details and got me a quick inspection and tarping to hold me over. Aaron took some measurements and helped me get started with the claims process which went well. Finally, the guys did a fantastic job on the roof and Trey came out for a final inspection! Everyone did a phenomenal job from communicating to installation, to working with insurance to complete the claim! Thanks again, guys! I’ll continue recommending!
Trey Thibodeaux, did an excellent job of taking care of my interests in dealing with the insurance company, arranging the installation of the new roofing and perfect clean up. Trey delivered quality from start to finish!
206 East Reynolds Drive Ste E3, Ruston, LA 71270
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.