Looking Glass

I’ve purchased many pairs of glasses from The Looking Glass over my lifetime. They’ve always been very accommodating and easy to work with. The current staff has been especially great. I’ve purchased three pairs this year (bought one, broke it, replaced it, and bought RX sunglasses). They’ve been great about helping me get exactly what I’m looking for in the frames and the lenses. They’ve also been awesome about taking the time to make adjustments to the frames to make sure they fit on my head and work with my OCD pickiness.

Ok, I love the patient service at this eyewear store. I had a simple glasses frame repair, I’m sure they don’t always do this but they took care of me within the same hour. This type of patient/customer/client service barely exists in healthcare these days. Thank you for your help today, I will be back to do more business with you!

There were some issues in getting my lenses crafted correctly. But they worked with me and made it happen. The people there are very kind. My question would be why do they have such a low rating?!!! Price should not bring a rating down. Prescription glasses are expensive no matter where you go. When it comes to kindness, we don’t always find that wherever we go. But you will experience kindness at the Looking Glass! May the Good Lord bless you & your family as He often does mine. LornaH