Looking Glass

Nov 2025

Ok, I love the patient service at this eyewear store. I had a simple glasses frame repair, I’m sure they don’t always do this but they took care of me within the same hour. This type of patient/customer/client service barely exists in healthcare these days. Thank you for your help today, I will be back to do more business with you!

Apr 2023

There were some issues in getting my lenses crafted correctly. But they worked with me and made it happen. The people there are very kind. My question would be why do they have such a low rating?!!! Price should not bring a rating down. Prescription glasses are expensive no matter where you go. When it comes to kindness, we don’t always find that wherever we go. But you will experience kindness at the Looking Glass! May the Good Lord bless you & your family as He often does mine. LornaH

Nov 2021

I am shocked by the low rating for Looking Glass!! I have been coming here for a few years now, and I think they provide outstanding, top notch service.The prices are high, yes. But insurance is also partially responsible for this. I also don't mind paying extra to support my local community business and its employees (versus a mass manufacturer in another country) to ensure I have a proper fit to my glasses. I have very specific lens requirements due to my eyeballs being weird, and the opticians always discuss what my insurance covers versus what's available versus what's recommended versus what I think I want. I have NOT been upsold or pushed to buy anything extra....read full review