About J&J Exterminating Mandeville
J&J Exterminating Mandeville has been praised by customers for their exceptional pest control services. With a history dating back to 1960, the company has established a reputation for delivering high-quality and effective solutions. Customers appreciate the kindness and professionalism of their technicians, who take the time to educate clients about pest issues and ensure thorough inspections. One technician checked around the outside of a house and explained how to identify if ground termites are entering. Many clients are pleased with the termite traps placed around their properties, helping to prevent damage and provide peace of mind. The customer service team is highly regarded, with representatives explaining services clearly and making the process smooth and pleasant. The staff’s professionalism and customer-focused approach have gained strong positive feedback, making J&J Exterminating Mandeville a reliable choice for pest control needs.
The customer service at J&J is unparalleled. I called them after experiencing difficulties with another well known exterminating company, and I was so happy to connect with such a customer focused company. Sydney took my initial information and jumped right on it. She made it all a smooth and pleasant process. Frank was sent to my house to do the initial survey and I was just as impressed with his professionalism. The J&J crew get a big thumbs up from me!
We had a termite bait system installed around our home in March 2024 by J & J. When a miscommunication occurred regarding our first annual inspection, the Branch Manager, Adam, and the Service Manager, William, personally came out the very next day to address the issue. Adam clearly explained what happened and even gave me his business card so I could contact him directly if any future problems arise. I couldn’t be more satisfied with their prompt response, professionalism, and outstanding customer service!
No problems, quality friendly service. I purchased a home that was serviced by J&J and decided to keep them for peace of mind and simplicity. They've been out twice and have been very helpful and friendly each time, pointing out everything that goes on with the bait traps and how to look for problems near a wood deck. Kevin came out recently, super funny with a great sense of humor. (If you're reading this, I'd try to keep on staff, excellent person)
Also.... I love their theme song, the guy that sounds like Louis Armstrong... super catchy :-)