About Elite Service Recovery & Heavy Duty Towing
Reviews for Elite Service Recovery & Heavy Duty Towing
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At Elite Service Recovery and Towing, customers can rely on the company's professional staff of 24 employees and a fleet of 17 trucks to provide light, medium, and heavy towing, recovery, and transport services to Southwest Louisiana and Southeast Texas. Reviewers have praised the company's responsiveness, professionalism, and friendly service, with one customer describing the staff as "amazing" and "calm and supportive in a scary situation." Another reviewer commended the dispatcher and tow driver, Justin, for their quick response and ensuring the customer's comfort during the towing process. Additionally, a customer who was referred to Elite by another local business was impressed by the fair pricing and exceptional service, stating that the representatives, Kayla and Quinton, made them feel like a friend rather than just a customer, and were able to get them back on the road quickly, potentially saving them significant costs.
Chance at Elite Services is amazing! I called in needing help with getting my family of 5 and vehicle off the side of I-10. He arranged for a State Trooper meet the driver at our vehicle. He also made suggestions of rental agencies to help us catch our flight in Houston. Thank you, Chance for being calm and supportive in a scary situation!
I was stuck in the middle of nowhere of Cameron at night and needed a tow. Elite immediately answered the phone.The dispatcher and the tow driver, Justin, were super professional and friendly. Justin located me in under 40 mins and make sure to I was comfortable all the way to the bodyshop.Service: Long distance hauling
I'll try to make this short. I was referred to Elite by #truckworkz in the Lake Charles area. I need a mechanic and tow. I called Elite wrecker. Talk to Kayla. She sent out Quinton. If I spelt your name wrong. I'm sorry. I've dealt with many wrecker services in my career. The two representatives of this company is top shelf!! Not only is their prices fair. Their service is incredible. They are all about getting you back on the road. They are efficient, caring and friendly. I felt like I was a friend, not a customer. That!!! Was incredible. All I can say. Call Elite wrecker. If you don't!!! You are a fool.Btw, remember I said I needed a mechanic and tow?I didn't use either....read full review