Ochsner Billing is the worse! You pay at day of service and they deny putting you in collections even when you have proof.or they cash your check and say you are in outstanding charge and ask for copies of check.they need new workers are something.i cant be the only one going thru this??
August 2024
The bigness of the hospital & clinic makes the experience of hospital visits and clinic visits intimidating but the customer service of staff & employees makes visits doable. Every time I visited friends this week my watch recorded miles but what really helped was valet parking and staff members who were willing to help navigate the distances. A very long time ago there were lines painted on the floors and we could follow the red line or follow the blue line. They don't have lines any longer but they do have helpful staff to lead or tell you where you need to go. Beautiful facility but it's the human beings who are friendly and experts in care who make... read full review
August 2024
I'm at the 1514 jefferson highway. Dr Daniel Robbin, He's the worse doctor I ever had. I am a sickle cell patient with pain in my legs and he told me " the pain medicine doses you were getting over the past few years don't make any sense" in a paraphrase term. He basically told me my hematologist does not follow protocol and he's giving me the wrong doses. He does not listen to what I'm saying but it went in 1 ear out the other. If you get this doctor please ask for a switch. He does not care about patients. After he talked to me he basically went outside and told the nurse that I'm lying about my pain. I wish I can go contact somebody... read full review
Ochsner Billing is the worse! You pay at day of service and they deny putting you in collections even when you have proof.or they cash your check and say you are in outstanding charge and ask for copies of check.they need new workers are something.i cant be the only one going thru this??
The bigness of the hospital & clinic makes the experience of hospital visits and clinic visits intimidating but the customer service of staff & employees makes visits doable. Every time I visited friends this week my watch recorded miles but what really helped was valet parking and staff members who were willing to help navigate the distances. A very long time ago there were lines painted on the floors and we could follow the red line or follow the blue line. They don't have lines any longer but they do have helpful staff to lead or tell you where you need to go. Beautiful facility but it's the human beings who are friendly and experts in care who make... read full review
I'm at the 1514 jefferson highway. Dr Daniel Robbin, He's the worse doctor I ever had. I am a sickle cell patient with pain in my legs and he told me " the pain medicine doses you were getting over the past few years don't make any sense" in a paraphrase term. He basically told me my hematologist does not follow protocol and he's giving me the wrong doses. He does not listen to what I'm saying but it went in 1 ear out the other. If you get this doctor please ask for a switch. He does not care about patients. After he talked to me he basically went outside and told the nurse that I'm lying about my pain. I wish I can go contact somebody... read full review