The entire staff is always most helpful and courteous- I’m in there daily, there’s almost nothing they don’t have or can’t help with - I consider them all friends. But today’s experience was way above and beyond the normal great service- Dickie, Benny and Jordan went completely out of their way to help me, repeatedly to sort out an issue I was dealing with. Kudos you guys, and everyone else that makes the store what it is.
January 2024
I called to see if they had any Styrofoam facet covers, The lady asked me how many I needed. She went go check, came back to the phone and told me she had some. I told her I would be right over. I had to go no further than the counter. She had them in a bag waiting on me!!! I was on my lunch hour so his was the best customer service I have received in a long time.
April 2022
AMAZING crew!!! I have never had such a wonderful personal experience in a hardware/lumber company! They immediately grabbed a cart for us to help us get all we would need - she was by our side the whole time to help with anything we may of had questions about! They will be my #1 spot from here on out to go to. They do so much more then just lumber! On a scale from one to 10.... I give them a 20!?
The entire staff is always most helpful and courteous- I’m in there daily, there’s almost nothing they don’t have or can’t help with - I consider them all friends. But today’s experience was way above and beyond the normal great service- Dickie, Benny and Jordan went completely out of their way to help me, repeatedly to sort out an issue I was dealing with. Kudos you guys, and everyone else that makes the store what it is.
I called to see if they had any Styrofoam facet covers, The lady asked me how many I needed. She went go check, came back to the phone and told me she had some. I told her I would be right over. I had to go no further than the counter. She had them in a bag waiting on me!!! I was on my lunch hour so his was the best customer service I have received in a long time.
AMAZING crew!!! I have never had such a wonderful personal experience in a hardware/lumber company! They immediately grabbed a cart for us to help us get all we would need - she was by our side the whole time to help with anything we may of had questions about! They will be my #1 spot from here on out to go to. They do so much more then just lumber! On a scale from one to 10.... I give them a 20!?