Very reliable, great customer service and professional. We needed assistance with our Airstream awning, they were the only ones in the Houma area to assist us, after we were turned down by 2 other RV repair companies
Highly recommend!
About Pro-tek, LLC
Pro-tek, LLC is described as very reliable, with great customer service and professional service. One customer needed assistance with an Airstream awning, and Pro-tek was the only company in the Houma area willing to assist after two other RV repair companies turned them down. Another customer had an issue on the way from Nebraska with busted skylights and a messed-up roof. Though Pro-tek was too busy to fix it that day, the team took time to get all the sealant, skylights, and everything needed, got up on the roof, and showed exactly how they would suggest fixing it. They also helped the customer find a campground by pulling up places and giving numbers. The customer did not know they had that good of customer service anywhere else. Even with a small hiccup with repairs to an RV, the Pro-tek team took care of the customer throughout the whole repair process and ensured satisfaction, and the job was completed in a timely manner. Another customer brought a Grand Design RV for a lifetime roof; not originally impressed, but the company stood behind its word and went above and beyond to re-do the work to satisfaction. Pro-tek is highly recommended for anyone that needs work done and stands behind their word.
Reviews
I had an issue on my way out here from Nebraska. Busted out all my skylites and messed up my roof a bit. They were too busy to fix it that day but took the time out of their day to get me all the sealant, sky lights, and everything I needed and on top of that they got up on my roof. Showed me exactly how they would suggest fixing it and what to do and genuinely just cared to help us. We also were struggling to find a campground but once we got to this shop they were all pulling up places and giving us numbers and doing anything they could to help us out. Don’t know that I’ve had that good of customer service anywhere else and I appreciated what they did more than… read full review
Even though we had a small hiccup with the repairs being made to our RV, the Pro-tek team took care of us throughout the whole repair process and ensured that we were satisfied with the repairs made. Job was completed in a timely manner. Will definitely bring our rv back for any other work we need to have completed.
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Location
3274 West Main Street, Gray, LA 70359
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