Charlene was excellent in helping me procure a new loan today. She informed me at the end of our visit that she had only been here about a month. The way she worked and explained and executed her skills flawlessly I would have never known she was new if she didn’t tell me. I hope to see her here in the future as she made my visit today wonderful!
July 2024
Great customer service and friendly employees. I don't care for unsolicited calls, but I had a pleasant experience with Tower. Wasn't interested in a loan, and mentioned so to Taylor, one of the representatives, who politely explained their policy and she agreed to check in at a much later date. In the age of the robo call, it's hard to get some companies to respect a lack of interest. However, Tower Loan has a local staff that is accessible and offers friendly customer service from real individuals who are available to address all of your needs. Will definitely look to this company the next time I need to finance something! They've served me well... read full review
July 2024
Had a great experience at this business! Special thanks to Bethany for being so helpful and for the great conversation/customer service!! I will definitely be asking specifically for her next time!!
Charlene was excellent in helping me procure a new loan today. She informed me at the end of our visit that she had only been here about a month. The way she worked and explained and executed her skills flawlessly I would have never known she was new if she didn’t tell me. I hope to see her here in the future as she made my visit today wonderful!
Great customer service and friendly employees. I don't care for unsolicited calls, but I had a pleasant experience with Tower. Wasn't interested in a loan, and mentioned so to Taylor, one of the representatives, who politely explained their policy and she agreed to check in at a much later date. In the age of the robo call, it's hard to get some companies to respect a lack of interest. However, Tower Loan has a local staff that is accessible and offers friendly customer service from real individuals who are available to address all of your needs. Will definitely look to this company the next time I need to finance something! They've served me well... read full review
Had a great experience at this business! Special thanks to Bethany for being so helpful and for the great conversation/customer service!! I will definitely be asking specifically for her next time!!