Petco Vaccination Clinic

Jan 2023

DO NOT USE THEM. I asked to keep my Yorkies Teddy Bear look and this is what I got! Also, he is all gapped up and still has hair in his eyes. If I wanted my puppy shaved I would have done that myself. Also, I was told the store would call me and NOT A SINGLE CALL! I am livid! Meh went in all fluffy and cute and came out with a mustache!

Oct 2022

Booked a grooming appointment online. Completed the process, and there were no questions asked about heart murmurs or mention of a policy. Go to the store to receive my service, and the manager refused to bathe my dog due to a small heart murmur that she has always had, even though she's even groomed at this exact location in the past with no issue, and receives all vet care at this location. I was upset, but I left and went to Petsmart instead. I found out once I got there that the manager had called Petsmart to try and prevent my receiving grooming services there. I would have left this alone, but the attempted sabotage is what just went above and beyond what is acceptable for an employee. My pet did receive grooming at Petsmart, because she formerly received vet care there, and she has received grooming there prior. The heart murmur is so insignificant that her vet has never even added it to her chart. That's what I get for being honest.

Jun 2022

Horrible service. The blonde short hair girl is a nightmare to talk to (I think her name was Britney). I needed help getting a hamster, and when I walked over she was mishandling one of the rodents. I asked her for help, and she told me she would help me and then walked away. Later, when I was ready to check out, the line at the front was so long and the poor girl was trying so hard to check everyone out. Britney walked up and completely ignored the line and started texting on her phone, while another associate had to come up and help out. Every one else was very nice but that girl is horrible to deal with it! Don't know how she has a job!