The technician from Black Diamond really impressed me today. He showed up with a great attitude, treated my home with respect, and talked to me like a real person — not just another job on his list. He took his time, explained everything in a calm, friendly way, and you could see he truly cared about doing things right. Watching him work, it was clear he takes pride in what he does, and that meant a lot to me.
October 2025
I had Black Diamond come to my property today to treat a few units for roaches. I have to say that Colan S. the technician did an AMAZING job!!! He was very thorough in each unit. If I could get him to service our property every time that would be great, however, I know that cannot happen. Colan was very up front, cordial and professional. If I could give him 10 stars I would have. I would also like to give a shout out to James M, since he has come on board I am seeing a lot of good things happening. Keep it up guys!!!!!
September 2025
I had a wonderful all-around experience with this company. They came out the same day within 2 hours after me calling three other companies who either told me they didn't service my area or didn't return my call. The technician was amazing, super friendly and knowledgeable. He did an extremely thorough job as well and reassured me that if there were any issues they would be back, to just call and let them know. I haven't had service this good in a long, long time so thank you so much for being an exceptional company!
The technician from Black Diamond really impressed me today. He showed up with a great attitude, treated my home with respect, and talked to me like a real person — not just another job on his list. He took his time, explained everything in a calm, friendly way, and you could see he truly cared about doing things right. Watching him work, it was clear he takes pride in what he does, and that meant a lot to me.
I had Black Diamond come to my property today to treat a few units for roaches. I have to say that Colan S. the technician did an AMAZING job!!! He was very thorough in each unit. If I could get him to service our property every time that would be great, however, I know that cannot happen. Colan was very up front, cordial and professional. If I could give him 10 stars I would have. I would also like to give a shout out to James M, since he has come on board I am seeing a lot of good things happening. Keep it up guys!!!!!
I had a wonderful all-around experience with this company. They came out the same day within 2 hours after me calling three other companies who either told me they didn't service my area or didn't return my call. The technician was amazing, super friendly and knowledgeable. He did an extremely thorough job as well and reassured me that if there were any issues they would be back, to just call and let them know. I haven't had service this good in a long, long time so thank you so much for being an exceptional company!