Love this business! All our bridesmaids and groomsmen took their wedding attire here and they were done so quickly. They cleaned my dress and preserved it. All other clothes I have cleaned are done same day, perfectly done, and the customer service is amazing. Will always do my dry cleaning business here.
January 2024
Best dry cleaners in Richmond! Excellent service, great pricing, and I LOVE the patriotism displayed on the walls of the business.In addition, Brandon is a good man and a great conversationalist!
November 2023
The person at the front counter was very friendly & helpful. I ordered a wool blend winter coat online. I received in a vacuum sealed package. Needless to say it was extremely wrinkled. I took it to Personal Touch. The man at front counter took it back for a quick check to see if pressing it would be enough to eliminate the wrinkles. It would not. By taking this extra step he was able to give me an accurate estimate on what would be needed with a correct cost.They did a fabulous job. And the cost was exactly what he quoted.I will use them again if needed and confidently recommend them to anyone I know.
Love this business! All our bridesmaids and groomsmen took their wedding attire here and they were done so quickly. They cleaned my dress and preserved it. All other clothes I have cleaned are done same day, perfectly done, and the customer service is amazing. Will always do my dry cleaning business here.
Best dry cleaners in Richmond! Excellent service, great pricing, and I LOVE the patriotism displayed on the walls of the business.In addition, Brandon is a good man and a great conversationalist!
The person at the front counter was very friendly & helpful. I ordered a wool blend winter coat online. I received in a vacuum sealed package. Needless to say it was extremely wrinkled. I took it to Personal Touch. The man at front counter took it back for a quick check to see if pressing it would be enough to eliminate the wrinkles. It would not. By taking this extra step he was able to give me an accurate estimate on what would be needed with a correct cost.They did a fabulous job. And the cost was exactly what he quoted.I will use them again if needed and confidently recommend them to anyone I know.