By-Pass Animal Clinic is a trusted destination for pet owners seeking quality care. The staff is polite, friendly, and helpful, working well with animals of all kinds. Dr. Walls, Dr. Edson, and their team are knowledgeable and accommodating, offering reasonable prices. They genuinely care about pets, being kind, patient, and willing to go the extra mile. The clinic has earned the trust of its loyal clients through its strong reputation for compassion and expertise.
Clients praise the clinic's exceptional service, with one stating that the staff "truly care about my dogs and go the extra mile to give them the best care." Another client, whose cat was diagnosed with a serious condition, was impressed by Dr. Eidson's honesty, compassion, and willingness to go above and beyond, crediting the clinic for saving their pet's life. The clinic's long-standing clients, some of whom have been visiting since 2005, consistently recommend the clinic to others with "fur babies."
They take such good care of our cats and dogs! Always work us in when we have issues and they love on them so much to put them at ease. We never feel like they are rushing us or trying to upsell us like other vet experiences. They’ve taken care of us for more than 10 years. Highly recommend!!!
Dr. Val and Jasmine have been wonderful with our older dog, especially during her most recent illness. Their care, compassion, and willingness to go above and beyond truly made all the difference in her recovery. We are so grateful for everything they did for her. The other staff members who cared for her during her previous visit were also kind and wonderful. We truly appreciate the exceptional care our girl has received from everyone at the clinic.
I took my elderly dog, who is in heart failure, to this vet after a bad experience with slow and unreliable medication refills at our previous vet. Dr. Van was amazing, attentive, and thorough. I left with all needed medications and not a single question was left unanswered. Every single person there was amazing. I feel so much relief that my baby girl will be comfortable in her last months ♥. Thank you all so much!
1401 Lexington Road, Richmond, KY 40475
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