Family Eye Care Professionals
“Excellent and professional staff. Worked with me throughout the process from answering any questions I had during the exam to picking out glasses. Top notch and was very knowledgeable.”
Below are the best 2 optometrists in Prestonsburg picked by BestProsInTown
“Excellent and professional staff. Worked with me throughout the process from answering any questions I had during the exam to picking out glasses. Top notch and was very knowledgeable.”
“Last week I left a one-star review because I was frustrated. My current glasses had broken, I depend on them every day, and the delay had me feeling like I wasn't being heard.
Since then, things changed. My glasses came in, the manager listened to my concerns, and they even removed the remaining balance due on my order. That showed me they genuinely cared about making things right.
I believe it's just as important to update a review when a business makes things right as it is to leave one when you're disappointed. They listened, took care of the situation, and earned my trust.
In the end, we ended well. They've earned a customer for life. Thank you for making it right.”