About Christopher & Smith Heating
Christopher & Smith Heating is a family-owned business that has been serving Central Kentucky since 1987. They provide sales, service, and installation for residential and commercial HVAC systems, covering all brands of equipment. This company is known for its professional, quality installations, and exceptional customer service. From initial estimates to complete system changeouts, they ensure a smooth process, often finishing ahead of schedule and on budget. Their technicians are meticulous, honest, and transparent in their work, providing explanations for the issues and solutions without upselling. Customers appreciate how quickly they respond when problems arise, such as when the air conditioning goes out, and the team works to get parts ordered and installed as soon as possible. The staff, including office personnel, are helpful and keep customers updated on timelines. The installers are very professional and reliable, with many reviews praising their accuracy in diagnosing issues and the quality of their work. The team communicates well, explaining the process clearly and providing free estimates. Customers find their service fair, honest, and straightforward, with no gimmicks. Overall, Christopher & Smith Heating has earned a reputation for being trustworthy and dependable, often impressing clients with their promptness, professionalism, and dedication to customer satisfaction.
Our air conditioning went out and the company worked to get the parts ordered and installed as soon as possible! I talked with Rachel in their office she kept us updated on the timeline and was very helpful. We appreciate the installers also! Very professional I give them a 10!!
Christopher & Smith has repeatedly done outstanding work for our businesses, rental properties and personal home. They are reliable in every way - timeliness, professionalism, accuracy in diagnosing issues, and quality of work. We have had interaction with many different team members and all have shown the same reliability. Highly recommended.
I had a positive experience with this company. From the start, they got here quickly and checked my system thoroughly and gave me a free estimate. And then they were really good at communicating with me about scheduling, payments and warranty information. They spent a whole entire day getting my new system installed. I love my HVAC system, it works great and is so easy to use. They are fair, honest and normal people, no gimmicks at all. That's not easy to come by these days!