About Benjamin J. Messmer, D.M.D.
Dr. Benjamin J. Messmer, DMD is a highly professional and gentle dentist who prioritizes patient comfort and care. His office is welcoming and comfortable, with a friendly staff that makes patients feel at ease. He takes the time to explain procedures clearly and checks in regularly to ensure patients are okay. Even in emergency situations, he is prompt and effective in providing relief. Patients appreciate his non-judgmental and caring approach, making them feel valued and understood. With a focus on pain-free dental procedures, Dr. Messmer and his team have earned a reputation for providing exceptional care that goes beyond just dental work.
I had an unfortunate experience with your receptionist, Billie. When I called to inquire about cleaning services, she interrupted me and abruptly stated that this was a dentist's office. Her tone was quite harsh, which left me feeling dismissed. I believe she may have misunderstood my inquiry, possibly thinking I was asking about house cleaning.
I would suggest that she be reminded of the importance of listening to patients and responding with a more considerate tone, as effective communication is key in her role.
I don't feel it is right to take away any stars over my 1 minute interaction. I just felt like you should know.
What an awesome dentist! So nice and professional! He kept checking on me throughout my procedure to make sure i was okay ,he was very gentle and let me know if something would feel uncomfortable before hand ,not to mention him and his staff made me feel so comfortable and welcomed ..I'm very impressed with his work.I will highly recommend Dr.Messmer ...
This Dentist has been a blessing and has done a lot of work on my teeth over the last 3 years, Sunday evening one of my caps fell off and he got me in and fixed quickly ,this dentist has proven to me that dental procedures don't have to be painful,Also the staff is absolutely wonderful and the office is comfortable like hanging at a friend house, I truly am greatly for them all.
Monday 8AM - 5PM
Tuesday 9AM - 6PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday Closed
Saturday Closed
Sunday Closed
23 East 8th Street, Newport, KY 41071
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