The owner of the company personally came out to help us he was at home he showed us how to fix the situation and didn't charge us a thing will ever be thankful to God that good men still exist thanks a bunch for you
About John's Big Rig Towing and Recovery
John's Big Rig Towing and Recovery is a reliable and trustworthy business that provides a wide range of services, from lockouts to towing. The owner is described as a kind-hearted and responsive individual who goes above and beyond to assist customers in need, even when it's not part of the standard service. Customers have expressed their gratitude for the owner's integrity, work ethic, and willingness to help, even in situations where other service providers have fallen short. The business is known for its quick response time and friendly service, making it a go-to choice for those in need of roadside assistance or towing services.
Reviews
I called John because the in-network providers for my insurance company's roadside assistance were not available. He was responsive, quick, and very friendly. After he jumped the vehicle, I drove it to AutoZone to get the battery tested and replaced. The staff were uninformed on 2018 Hondas and had me shut the vehicle off to do the battery load test. They couldn't hook their machine up because of the air intake's location, and then couldn't get it jumped again with their little jumper packs. I called John back and asked if he could come jump me again and he did it without hesitation. John's work ethic, integrity, and kindness are not seen as often nowadays, and I really… read full review
I called John because the in-network providers for my insurance company's roadside assistance were not available. He was responsive, quick, and very friendly. After he jumped the vehicle, I drove it to AutoZone to get the battery tested and replaced. The staff were uninformed on 2018 Honda layout under the hood and had me shut the vehicle off to do the battery load test. They couldn't hook their machine up because of the air intake's location, and then couldn't get it jumped again with their little jumper packs. I called John back and asked if he could come jump me again and he did it without hesitation. John's work ethic, integrity, and kindness are not seen as often nowadays, and I really appreciate him and his business. His sign next to the parking lot at AutoZone is in a great place - if they mess up on others like they did mine, they need John's number to get on their way. I can't recommend and thank John enough!
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
319 Avondale Avenue, Middlesboro, KY 40965
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