An employee dropped laundry at their cleaners on Friday by mistake, total price was not given, After they have washed - dried - and threw a large amount of laundry in bags, clothes are all wrinkled, half are not folded, they demand we pay them nearly $700 (3-4 times anyone in the area) we have received multiple amounts now, $496, $595, $632, and now nearly $700… if we do not pay them, within 3-4 hours of them saying they did the service, they are giving our clothes to goodwill. They took the clothes to their home to complete it? They did not say they were done until 2pm today, and said if we didn’t pay the nearly $700 by 6pm they were going to do this. Cops say it is a civil matter ofcourse and are not helping, as plainview employees smirk and laugh… it’s incredible.. business is a scam
About Plainview Cleaners
Plainview Cleaners is a family-owned business known for its excellent customer service and dedication to quality. Clients have praised the team for going above and beyond, particularly highlighting the accommodating pickup and delivery services. One long-time customer appreciates the personal touch, noting that the contact even brings treats for pets. The workmanship is consistently described as top-notch, with clothes freshly cleaned and pressed, and alterations handled seamlessly.
Another customer shared a heartfelt experience where the staff demonstrated honesty and care. After bringing in a delicate Burberry jacket, the team informed her about potential risks and took the initiative to ensure it was cleaned in time for a Christmas party, even driving it to the plant after hours. This level of service, along with unexpected discounts, has earned the loyalty of many clients.
Overall, Plainview Cleaners is recognized for its smooth and stress-free service, making wardrobes feel fresh and well cared for. Highly recommended for anyone looking for reliable cleaning and alterations.
Reviews
I dropped off my leather coats to be laundered.. one of them I was seriously concerned would be a complete loss due to flaking leather but nope! They came out looking brand new. Would highly recommend this company to anyone
They work quickly and efficiently while dry cleaning any of your needs! I personally had them take care of a very sentimental piece and for it being 27 years old, it looks brand new. Ivan was also very nice and quick when I came in to pick up my item. Thanks again!!
Photos
Hours
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 9AM - 3PM
Sunday Closed
Good to know
- accepts credit cards
Location
1261 South Hurstbourne Parkway, Louisville, KY 40222
More Local Businesses in Louisville
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.