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On-Site Louisville Computer Repair Co.

On-Site Louisville Computer Repair Co. is a computer repair service in Louisville, KY, that fixes PCs and Macs at homes and businesses, with 30 years of experience.
5.0 rating
415+ reviews
In-Home Repair
Virus Removal
Computer Repair Service
IT Services & Computer Repair
Home Network Installation

On-Site Louisville Computer Repair Co. is an owner-operated computer repair service based in Louisville, KY. The team repairs computers on site at homes and businesses within 50 miles of Louisville, including Jeffersontown, St. Matthews, Middletown, Anchorage, Prospect, Okolona, and Pleasure Ridge Park, and in nearby Kentucky towns such as La Grange, Shelbyville, Shepherdsville, and Mount Washington. In Southern Indiana, the team serves Jeffersonville, New Albany, Clarksville, Charlestown, Sellersburg, Floyds Knobs, Corydon, and surrounding communities. The business reports 30 years of experience with residential and commercial customers and offers free pickup and delivery for repairs that need a workbench.

For home users, the team handles virus and malware removal, tech support scam cleanup, laptop screen and keyboard replacement, motherboard and power supply repair, memory and hard drive upgrades, data backup and recovery, Windows 11 upgrades, new computer setup, home networking, Ethernet installation, printer setup, and computer training. The team works on Windows PCs and Macs from brands including Dell, HP, Lenovo, Acer, ASUS, Alienware, and Apple, builds and repairs gaming computers, and sells used, new, and refurbished machines. For businesses, the team provides workstation and software installation, POS repair, ransomware and cyberattack recovery, emergency IT support, server and network management, security audits, and industrial computer repair.

Business snapshot

A Computer Repair Service in Louisville, KY

Business Type Owner-operated on-site computer repair service
Availability 7 days a week, until 8 PM on weekdays
Primary Services PC and Mac repair, virus removal, networking, business IT
Customer Intent Virus cleanup, hardware repair, data recovery, new computer setup

Overall rating

5.0
out of 5
415 reviews
5 star 100%
4 star 0%
3 star 0%
2 star 0%
1 star 0%
Review Summary

Reviewers describe the team as helpful and professional. The theme they repeat most is fast response, including visits late at night or on short notice.

AI-generated summary based on customer reviews

On-Site Louisville Computer Repair Co.
2222 West Jefferson St
Louisville, KY
Located in Louisville, KY.
Directions

Business Details

Contact and location

✓Phone: (502) 963-3981
✓Primary Category: Computer Repair Service

Hours

Monday 9AM - 8PM
Tuesday 9AM - 8PM
Wednesday 9AM - 8PM
Thursday 9AM - 8PM
Friday 9AM - 8PM
Saturday 10AM - 6PM
Sunday 10AM - 6PM

Photos

Business gallery

On-Site Louisville Computer Repair Co.

Best for

✓Cleaning up a computer after a fake tech support call, including removal of remote access tools
✓Removing a virus or malware infection without hauling the computer to a shop
✓Replacing a cracked laptop screen, with free pickup and delivery for the bench work
✓Recovering files from a failed hard drive
✓Setting up a new computer and moving data from the old one
✓Upgrading to Windows 11 with a compatibility check and data migration
✓Restoring a small business after ransomware or a network breach
✓Running Ethernet cable for a wired connection at home or the office

Core Services

✓In-home computer repair
✓Virus and malware removal
✓Laptop screen repair
✓Data backup and recovery
✓Windows 11 upgrades
✓New computer setup
✓Home networking
✓Ethernet cable installation
✓Small business IT support
✓Cyberattack recovery

Why Customers Choose On-Site Louisville Computer Repair Co.

✓30 years of experience
✓Open 7 days a week
✓On-site and in-home service
✓Quote before any work
✓Owner-operated local business
✓10% discount program

Profile Highlights

✓Louisville, KY computer repair service
✓In-home and on-site repair
✓Windows PC and Mac support
✓Small business IT and networks
✓On-site service within 50 miles

Review Highlights

Files saved from failed drives Reviewers describe the team recovering important files from hard drives that had failed.
Late-night visits Reviewers report technicians coming out late at night or on short notice.
Text updates Reviewers note that the team kept them posted by text throughout the repair.
Builds that last Reviewers say gaming desktops the team built or upgraded kept running for years.

Tips

Text the owner direct Calls and texts go to the owner and lead technician, who shares a cell number on the first call, so you can skip phone menus.
Ask for pickup on bench repairs Screen replacements and hardware upgrades that can't happen on site get free pickup and delivery, with same-day or next-day turnaround when local suppliers stock the parts.
Ask about the 10% discount The business takes 10% off for single mothers, veterans, first responders, teachers, seniors, students, and people with disabilities.
Call after a scam call If you let a fake support agent into your computer, book the scam cleanup so the team removes the remote access tools and secures your data.

Customer Reviews

Recent customer feedback

Shelby Bruick Massa
Sep 2026

Highly highly recommend Chris!! He saved all my data on hard drive! Plus he is so kind, helpful, considerate, and fast! I will recommend him to anyone and everyone!

Hung Lai
Mar 2026

Chris is awesome. He always take care of my computer problems. I only use On-Site Louisville Computer Repair Co. for all my computer needs. Thanks Chris for always fixing my computer problems. Chris will always have my recommendation.

Cathy Doan
Sep 2024

Excellent job well done! We thought we had been hacked and were thankful for his quick visit. Very knowledgeable. Thanks!

Shelby Bruick
Sep 2026

Chris is amazing!!! My hard drive stopped working and he was able to recover all the data on it! Not only that, he was so kind, responsive, and quick! I would recommend him to anyone in a heartbeat!!!

Justin Persful
Sep 2026

Had an unexpected power outage at my house recently, and when the power came back on, my computer wouldn't power up. A friend of mine suggested Chris and his business, and after seeing the great reviews, I called him up. It was late on a Friday, so I was hoping to set something up the following week. He immediately responded to me, came over that night and had my computer working, updated, and back to me the following day. All the while he kept me updated with texts. I would highly recommend Chris's business for any computer needs.

Peyton Lancaster
Sep 2026

We called and found a date and time to get the computer. He came and picked it up early. Called the same day and gave his diagnostic on it and recommended another business if I wanted a second opinion. I’m pretty good with technology but couldn’t find the problem even after going through all the stuff online. Within the same day he found solutions and the prices for them were reasonable. 10/10, I couldn’t find a reason to give him less than 5 stars even if I wanted to.

FAQ

What does On-Site Louisville Computer Repair Co. do?

On-Site Louisville Computer Repair Co. repairs PCs, Macs, laptops, and desktops at homes and businesses, covering virus removal, hardware repair, data recovery, networking, and small business IT.

How does the team protect my data and privacy?

The business states that its technicians do not view personal files unless a diagnosis or repair requires it. The team follows secure protocols, including DoD-level data destruction when needed.

Does the team come to my home or office?

Yes. The team repairs computers on site, and offers free pickup and delivery for bench work such as screen replacements and hardware upgrades.

What are the business hours?

The business is open 9 AM to 8 PM Monday through Friday and 10 AM to 6 PM on Saturday and Sunday, with emergency service when needed.

What areas does the team serve?

The team serves homes and businesses within 50 miles of Louisville, including Jeffersontown, St. Matthews, La Grange, Shelbyville, and Shepherdsville, plus Southern Indiana communities such as Jeffersonville, New Albany, Clarksville, and Corydon.

How does pricing work?

The team explains the problem and gives a quote before any work begins. The business offers a 10% discount for single mothers, veterans, first responders, teachers, seniors, students, and people with disabilities.

What is On-Site Louisville Computer Repair Co. best known for?

The business is known for on-site computer repair with same-day service when parts are on hand. Reviewers point to fast response and data recovery from failed drives.

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