Reviews for Case Foundation System
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.2/5Case Foundation System
449 Downes Terrace, Louisville
Directions Appointment Call Website Suggest an Edit
I called Case Foundation System based on the recommendation of a friend. She was right--they were excellent! Emily answered the phone; she was knowledgeable, helpful and patient. My technician, Todd Unser, has so much experience, I felt confident in his recommendations. He explained what he saw happening with my house and answered all my questions. He did not recommend any services that I didn't need. If you need a Foundation specialist, call Case and request Todd!
I was concerned about dampness and mold in my basement and scheduled a consultation with Case. Prior to the appointment, I discovered both my dehumidifier and my sump pump had not been working in some time and I replaced both. I decided to keep my appointment out of caution, and Paul Franklin came out and took a look and reassured me that I had taken the proper steps and things looked good. I am always impressed and pleasantly surprised when a company does not try to sell a client something he doesn't need, even when he's in a vulnerable place. Mr. Franklin said, "that's not how we operate." (I can't say the same for a local competitor whose name is similar to that of a household battery brand and which tried to scare me into a $20k project.)
I can't remember being more impressed with an organization. The crew arrived at 730 am and walked out at 4 pm with the entire job done just as they said it would be. Paul Franklin was our salesman and now, 3 years later, not a single leak in our basement anywhere.I also like the fact that there is a lifetime guarantee and that it is transferrable. Good value!