About Aqua Lock
Reviews for Aqua Lock
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Aqua Lock is a reputable waterproofing company based in Louisville, KY, known for its high-quality services such as mold removal, basement waterproofing, egress window installations, and foundation repair. The family-owned business has many years of experience and thousands of satisfied clients, ensuring reliable service and customer satisfaction. Customers appreciate Aqua Lock's honest and quick responses, often receiving written estimates within hours of inquiry. The team, led by owner Jay, is praised for their professionalism and efficiency, handling projects with care and maintaining cleanliness even in challenging conditions. Recent customers have shared positive feedback about the quick work, with crews like Donta, Chris, Feto, Jose, Santos, Gabriel, Andre, Navaer, Filo, Derrick, and Fito completing jobs ahead of schedule. They have successfully set up drains quickly and repaired major foundation cracks, sometimes working for four days straight in crawlspaces. Clients highlight the friendly attitude of the crew and the extra steps taken, such as repairing an unnoticed crack without additional charge. Aqua Lock offers a 10-year transferable warranty, reflecting their commitment to quality and reliability. They are dedicated to treating clients with honesty and respect, making them a top choice for waterproofing needs in the area.
After dealing with two well-known remediation companies who would not give us a written estimate for black mold removal, we were amazed to receive an honest, written estimate from Aqua Lock within 15 hours of requesting it! The rep who worked with us, Stephen Combs, was efficient, understanding and professional. Our work was scheduled within 5 days; we received a 10-year warranty that is transferable to a new owner, and the cost was honest and affordable. Dealing with this company took so much stress from us and we want to highly recommend them.
Aqua Lock recently repaired a crack in our basement wall. Scheduling was convenient and promptly done. Austin was the tech who completed the job. He explained the process and was very professional. I was so satisfied with the company I also had them install an active radon mitigation system.