About My Pool And Patio
My Pool And Patio is a renowned provider of exceptional pool and patio services, dedicated to transforming outdoor spaces into stunning, personalized havens. Clients consistently praise the company's attentive and responsive approach. From the initial consultation to the seamless execution of the project, every step is marked by clear communication and a genuine desire to exceed expectations. Customers are very pleased with the whole experience, from sales to construction and pool school. The team is friendly and knowledgeable, super helpful for first time pool owners. Customer service and communication were great throughout the very simple and professional process. The company works with clients to ensure all questions are answered, and they are still available to ask questions years later. Homeowners have been consistently impressed by the company's dedication, with many highly recommending them to friends. Even years later, customers remain VERY satisfied, noting that their pool is still very level and concrete has held up nicely. My Pool And Patio has proven itself to be a trusted partner in transforming outdoor spaces into true havens of relaxation and enjoyment.
I have always dreamt of owning a pool and I was finally able to achieve that dream thanks to My Pool and Patio!
The first person I met was Mitchell, my sales consultant. Not only was he extremely knowledgeable, but he took a genuine interest in helping us select the pool that best fit our needs. He has been with us every step of the way.
Once Mitchell had the pool ordered, I also started working with Zach and Shaq as the project went along. They were always there to answer all questions throughout. Then there was Eric and his team, who installed the pool and equipment. They brought a lot of fun to the project. Thanks to Travis, who made multiple stops at my...read full review
My wife and I met Mitchell Frederick at the Home Show in Louisville, Ky. He is a salesman for My Pool and Patio in LaGrange, Ky., but he turned out to be much more than that. We ended up purchasing a 14' X 29' fiberglass pool from them with concrete work and landscaping. Mitchell was with us the whole way. He was the Project Manager, the Construction Manager and the Service Manager (even though there were other employees assigned to those roles.) Anytime we had a question or a problem we always ended up talking to Mitchell and he would make sure that it was taken care of to our satisfaction. If you buy a pool from them I strongly suggest that you ask for Mitchell as your...read full review
Working with My Pool and Patio has been a fantastic experience for our first pool. Our sales rep, Mitchell Frederick, went above and beyond from start to finish. He guided us through every step of the pool design and installation, helping us make smart choices that fit our needs and budget. The onsite team was incredible, from laying out the area, dropping the pool, and constant follow-up. They even worked in the snow! It was amazing.
Even after the project was complete, Mitchell continued to be a steady source of support—making sure we know how to properly maintain and care for our pool long term. His expertise and genuine care, as well as the whole team at...read full review