About Custom Paws Pet Resort & Spa
Custom Paws Pet Resort & Spa is a luxury establishment that has won the "BEST of Oldham County" award two years in a row. They specialize in caring for aggressive, high anxiety, and special needs pets, ensuring that all fur babies are well taken care of. The resort offers boarding, day stay, and grooming services, with a team that is professional, thorough, and genuinely cares for each animal. Many pets look forward to their stay at Custom Paws, where they receive plenty of playtime, treats, and attention. Some pets who previously required anxiety medication for grooming have been able to forego it at Custom Paws due to the staff's skill and care. The resort's clients are impressed with the level of service and attention their pets receive and feel confident leaving their fur babies in Custom Paws' capable hands. Many consider it the best pet resort in town and the only place they trust for their pets' care. The resort's user-friendly app allows for appointment reminders and scheduling. Custom Paws is praised for their affordable prices, great communication, and for providing a wonderful experience where pets can play, spend time outdoors, and even receive spa days. The staff are described as "miracle workers" for their ability to care for aggressive pets. Customers appreciate how the employees are patient and loving, especially with pets like nervous dogs and cats. Many owners feel like friends are taking care of their pets, as the team takes the time to make each animal comfortable. Custom Paws also sends pictures of pets after their visits, adding to the overall experience.
I was SO nervous leaving my dog Maxy for the first time while we went out of town for a wedding. She's a rescue and gets anxious around new people. I looked at a few boarding places around LaGrange and Buckner before choosing Custom Paws, and I'm so glad I did. The staff spent time with her before we even booked, just letting her sniff around and get comfortable. When we picked her up after 5 days, she was happy and relaxed — not stressed out like she's been at other places. They sent us photos during her stay which honestly made my whole trip. You can tell the people who work there actually like dogs, not just doing a job. Already booked her next stay — so...read full review
I've boarded my puppy there once and used the doggy daycare services a few times. Extremely happy with his care! He knows where he is as soon as he gets out of the car. I usually pay more for a snuffle mat since he has one at home and I know a bit of consistency helps. I get pictures during the day. He doesn't even notice when I leave which is reassuring. I have several more dates coming up for doggy daycare and I will have no worries while we're separated (other than missing him greatly of course).
Custom Paws is the absolute best. Our dog loves going for boarding and grooming services. And they send me pictures during his entire stay- they are great communicators! I would highly recommend!