About Custom Paws Pet Resort & Spa
Custom Paws Pet Resort & Spa is a luxury establishment that has won the "BEST of Oldham County" award two years in a row. They specialize in caring for aggressive, high anxiety, and special needs pets, ensuring that all fur babies are well taken care of. The resort offers boarding, day stay, and grooming services, with a team that is professional, thorough, and genuinely cares for each animal. Many pets look forward to their stay at Custom Paws, where they receive plenty of playtime, treats, and attention. Some pets who previously required anxiety medication for grooming have been able to forego it at Custom Paws due to the staff's skill and care. The resort's clients are impressed with the level of service and attention their pets receive and feel confident leaving their fur babies in Custom Paws' capable hands. Many consider it the best pet resort in town and the only place they trust for their pets' care. The resort's user-friendly app allows for appointment reminders and scheduling. Custom Paws is praised for their affordable prices, great communication, and for providing a wonderful experience where pets can play, spend time outdoors, and even receive spa days. The staff are described as "miracle workers" for their ability to care for aggressive pets. Customers appreciate how the employees are patient and loving, especially with pets like nervous dogs and cats. Many owners feel like friends are taking care of their pets, as the team takes the time to make each animal comfortable. Custom Paws also sends pictures of pets after their visits, adding to the overall experience.
Can't recommend this place enough! My dog was boarded for seven days and she is also medically complex. I was happy to hear from the staff everyday to hear about what my dog was getting to do, how she was doing, and see pictures of her having a great time. I felt safe leaving my dog there knowing they have an on call vet 24/7. The staff messages made me feel like Edie was their only guest because they took so much time with her. All her meds were administered and they adhered to her prescription diet. I wouldn't hesitate to board my dog here again. Thank you for taking such great care of Edie, which allowed me to enjoy my vacation to the fullest.
We have been going to Custom Paws for several years and we love them! Our anxious boy, Louie, does great and always look so fresh & clean after he has been groomed! Highly recommend. Booking fills up quickly so I suggest booking in advance- I think that is a testament to their quality of services!
Staff went above and beyond. We looked forward to our daily texts and pictures. Felt he was well taken care of 😃