About OnTIME Service
OnTIME Service is a locally owned and operated company providing HVAC and plumbing services to homeowners in Henderson, Kentucky, and surrounding areas. They have been in business since 2004 and understand the unique differences in HVAC and piping systems depending on location. Their service is known for being friendly, prompt, and thorough. Technicians thoroughly explain the work needed and involve customers in the planning process. They offer a 100 percent money-back satisfaction guarantee and a warranty on their high-quality workmanship. Installations are guaranteed for 10 years, and repairs come with a one-year test drive. Fair, upfront pricing is a commitment they make to their customers. Their goal is to ensure customers' comfort and satisfaction. Recent customer experiences highlight their fast, friendly service, with no high-pressure sales, and professional, friendly technicians. Customers appreciate the clear explanations and quality work on repairs and installations, including AC, water heaters, and plumbing jobs.
Replacing our AC/heat pump was not what we had planned but it is what needed to be done. From our experience with the service technician ( Dalton) to the installation crew ( Kyle and Kaylen), everything was top notch. Highly recommend: fast, friendly service and no high pressure “sales”. You won’t be disappointed.
Dalton did a great job cleaning and service for my air conditioning system and gave me some great advice call them when you need service
Clint came yesterday afternoon to replace a trap under my kitchen sink. He was so professional and friendly and explained what he was doing. It works great and doesn't leak now. Also, in the past he has put in a water heater for me and repaired a water line and did excellent work on those jobs also. I certainly recommend Clint at OnTime service!