About Don Franklin Glasgow Chevrolet-Cadillac
Don Franklin Glasgow Chevrolet-Cadillac is a trusted dealership that offers a wide range of pre-owned vehicles and excellent customer service. With access to over 2000 pre-owned vehicles, they provide a vast selection to choose from. Their brand-new showroom impresses visitors, and their staff is courteous, respectful, and caring. They prioritize honesty and transparency, saving customers money and building trust. The service team is attentive and timely, ensuring that customers' needs are met with peace of mind. Many customers have shared their positive experiences, noting the stress-free process and the personable service. With a focus on customer satisfaction, they go above and beyond to guarantee a hassle-free experience.
I especially enjoyed working with Chad Hatcher. The relationship began with a telephone call and then continued with vehicle information through text messaging. Once we met face to face on Sept. 30, it was easy to make a deal. Chad could not have been more pleasant. Also, I didn't realize you built new buildings and offices. Your dealership is very impressive.
I travel for a living and my truck is my life. My truck died on me out of the blue and they bent over backwards to get me in. Turned out I just needed new batteries but they checked out EVERYTHING and gave me peace of mind. In and out in just a few hours and cost way less than I expected. Service department is outstanding and very personable!
My 2018 Chevy Silverado had multiple issues, including transmission problems. Bracing for a long wait, I was pleasantly surprised by the shop's prompt and friendly service. I'm thrilled with the results!